Mike Bacco | Page 8

Worst auto buying experience ever. Worst car buying experience start to finish. The SP knew nothing about inventory. Three different prices on car, First time there the number on windsh Worst car buying experience start to finish. The SP knew nothing about inventory. Three different prices on car, First time there the number on windshield was the number used, not the sticker price. The price was increased on offer form by about $400 gave benefit of doubt. After waiting in hot sun to test drive, I walked in to get keys to test drive. Damien came out explained features on car he was knowledgeable and really polite. Came back picked upgraded version SP said you really dont need to drive this car in rain its just like the 1st one you drove???What??? wanted us to finance amt on car that was already pay off. She wanted us to finance in loan and rec ck back no. She only came back with, one offer , we ask for $300 more on trade. She refused to,go back to SM yes you heard that correctly she refused I ask sales manager as he was walking by no negotiating whatsoever The line there is "we are all in on this deal". We wanted to know int rate cd not get an answer, we had been there about 2 weeks prior on Ioniq,decided car not right for us, so credit had been pulled, scores of 844,842. My wife has worked in credit and LO for years those scores from Experian just not rule of thumb, we sd have been receiving best rate Hyundai cd offer we dont believe that happened. First dealership that we were ever left sitting at SP desk. We weren't given explanation like I am really sorry finance is backed up. Nope no reason given.left sitting, we ask SP several times why we were not in finance by then. We were given blank stares, no answers. Apparently they have their SP involved in financial things that are never delagated to sales. There is so much more that occurred that day and after. Do we regret not walking away and going to another dealersip, absolutely. Took us no time to select vehicle, were there way past anything reasonable. Still dont have reasonable answer on the 3 prices on car, it led back to original sticker price, and it still was different. We were so exhausted upset, that we definitely missed key things on finance form. I took car back to dealership, Chris was asked to give me details on car, he was great, professional knowledgeable about the car. We do love the car. More

by donnalynn03 Verified Customer Verified Customer

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New Car Purchase I had Travis Johnson as my salesman. I wanted a 2017 Hyundai Sonata Limited, white in color with a few special options. Travis went way beyond helpi I had Travis Johnson as my salesman. I wanted a 2017 Hyundai Sonata Limited, white in color with a few special options. Travis went way beyond helping me get what I was looking for and found the vehicle in one day and was able to close the deal on the second day. Travis made sure I was satisfied with the car and finance officer Mike Bacco made the closing paperwork fast, understandable and easy. This is some of the best people I have worked with when purchasing a car. I am happy with my new car. If you are looking to buy a new car please stop in at Jenkins Hyundai and find Travis Johnson, you will not regret it. Thank you Travis and Mike. More

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Jenkins Subaru is wonderful! I love my new Crosstrek. The sales, finance and service staff at Jenkins are all exceptional. They always make sure I am 100% satisfied. I have been a I love my new Crosstrek. The sales, finance and service staff at Jenkins are all exceptional. They always make sure I am 100% satisfied. I have been a customer for several years and have purchased 3 Subarus from this dealership. I am always pleased with the service and this was my easiest purchase yet. More

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My elantra This is the smallest vehicle I have purchased since 1970 and am very happy with my decision to purchase the Hyundai Elantra. I feel like I'm driving This is the smallest vehicle I have purchased since 1970 and am very happy with my decision to purchase the Hyundai Elantra. I feel like I'm driving a sports car again. It's a fun vehicle to drive. More

by mllemonds Verified Customer Verified Customer

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Great sales team My boyfriend and I were looking for cars in October, 2016. I talked him into getting a Subaru and we came to Jenkins. Travis was so helpful and and ea My boyfriend and I were looking for cars in October, 2016. I talked him into getting a Subaru and we came to Jenkins. Travis was so helpful and and easy to talk to. He was laid-back and didn't push us to buy anything we weren't sure about. We came back a couple of days later and bought a 2011 Forester. I looked around for a car for myself and came back to Jenkins in January because of the great experience we had with Travis. I found a great 2010 Legacy online that I wanted and he called me as soon as it hit the lot. I walked away with a great car and could not be happier. Throughout both car-buying processes he was very courteous and so, so helpful. We also just enjoyed talking with him in general. The whole team is great, Trey worked with my boyfriend when he bought the Forester and Mike worked with me and they are both excellent. The team really makes you feel comfortable and it's just a great environment. We are customers of Jenkins for life. More

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Excellent I had an excellent car buying experience at Jenkins Hyundai. They have a large selection of vehicles to choose from. I would highly recommend them to I had an excellent car buying experience at Jenkins Hyundai. They have a large selection of vehicles to choose from. I would highly recommend them to anyone. More

by swilcox1510 Verified Customer Verified Customer

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Jenkins Hyundai Our experience was pleasant and professional. We purchased our new Hyundai in a timely manner and was pleased with all parts of the transaction. Facil Our experience was pleasant and professional. We purchased our new Hyundai in a timely manner and was pleased with all parts of the transaction. Facility was very clean and pleasant. We will recommend Jenkins Hyundai to any of our friends that may be considering a Hyundai. More

by angandjune Verified Customer Verified Customer

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Great Experience Great dealership, great deals, helpful sales. I love my new Subaru and am so glad I made the trip to Bridgeport. It was worth the drive. Call ahead or Great dealership, great deals, helpful sales. I love my new Subaru and am so glad I made the trip to Bridgeport. It was worth the drive. Call ahead or use the website features. They cater to your needs! Thanks Jenkins...and Jason M.,my awesome salesman! More

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Owner From the time the salesperson met me at the door until I signed the paperwork, I felt very comfortable with the process. The salesperson covered all From the time the salesperson met me at the door until I signed the paperwork, I felt very comfortable with the process. The salesperson covered all of the bases and the finance man was extremely pleasant, helpful, and patient. After having dealt with so many rude and impatient people in the retail business, I really appreciated the experience. More

by dmharbert Verified Customer Verified Customer

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Na The dash was dusty and the window had a haze on it. Would have been nice to have that looked at before handing it over to me. I didn't notice til afte The dash was dusty and the window had a haze on it. Would have been nice to have that looked at before handing it over to me. I didn't notice til after the fact. More

by soko706 Verified Customer Verified Customer

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