Mike Carroll

Huge thank you to Gloria at Cadillac Mentor! She made the entire process seamless with great follow-up and communication. She promised to help me out of a tough situation and truly delivered. She made the entire process seamless with great follow-up and communication. She promised to help me out of a tough situation and truly delivered. Best car-buying experience I’ve had. My mom and I both left happy, and the gift for her 2025 XT5 key was such a thoughtful touch. More

by tee4206 Verified Customer Verified Customer

Report | Print

Their was a technical issue with the Caddilac your team fixed the problem thus far . fixed the problem thus far . More

by bdavenportoh Verified Customer Verified Customer

Report | Print

Excellent prompt service. Very helpful. Address all concerns. Easy to schedule appointment. Has always been very helpful. Very helpful. Address all concerns. Easy to schedule appointment. Has always been very helpful. More

by efhabjan Verified Customer Verified Customer

Report | Print

The service is professional, courteous, helpful, and efficient. Scheduling is easy and drop-off/check-in is quick. efficient. Scheduling is easy and drop-off/check-in is quick. More

by mrosegger Verified Customer Verified Customer

Report | Print

Always awesome. Very professional and accommodating for emergency repairs . I can count on my car to be done correctly Very professional and accommodating for emergency repairs . I can count on my car to be done correctly More

by Deborah Verified Customer Verified Customer

Report | Print

The service guy Matt said he would call me telling me how much it would cost he never did. First he said it would take a couple of days to get the part took a week and a half, then said I would have the ca much it would cost he never did. First he said it would take a couple of days to get the part took a week and a half, then said I would have the car back that same day got it back 5 days later. More

by epm73 Verified Customer Verified Customer

Report | Print

Classic Cadillac of Mentor always takes care of my needs quickly and efficiently, even in an emergency. My lease car had a flat tire. I needed to get to work and had an event to attend in the evening over t quickly and efficiently, even in an emergency. My lease car had a flat tire. I needed to get to work and had an event to attend in the evening over the weekend. My car was packed. They sent a tow truck to me in 15 minutes and managed to patch the tire and get me back on the road in less than 2 hours. They are amazing. This is my 4th Cadillac from them, and I will soon have my 5th. More

by mgerred Verified Customer Verified Customer

Report | Print

As always GREAT SERVICE, the service department is always professional, courteous and very accommodating. Keep up the good work professional, courteous and very accommodating. Keep up the good work More

by ed66 Verified Customer Verified Customer

Report | Print

Great dealership! ! Great salesman! Robert Rode Great Manager Great staff! Great service dept! They make you feel like family!! Love it!! Thanks for asking! Len ! Great salesman! Robert Rode Great Manager Great staff! Great service dept! They make you feel like family!! Love it!! Thanks for asking! Lenita S More

by lenitasingleton Verified Customer Verified Customer

Report | Print

I have been a customer of Classic Cadillac since 2010. The sales staff (Mark Bondrandt) is outstanding and the service staff (Tom Harden and Matt) and mechanics are extraordinary. Everyone makes me feel The sales staff (Mark Bondrandt) is outstanding and the service staff (Tom Harden and Matt) and mechanics are extraordinary. Everyone makes me feel like I’m their only customer. I have leased, purchased and serviced 4 vehicles with Classic Cadillac and would never consider going elsewhere. If you want to work with friendly, trustworthy and knowledgeable professionals, Classic Cadillac is the place for you too! More

by Rainonerc99 Verified Customer Verified Customer

Report | Print