Mike Carroll

Matt annd Tom are always professional and awesome to work with. Porter did a great job too! work with. Porter did a great job too! More

by TBLEICH0 Verified Customer Verified Customer

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Everyone there is very nice, friendly, work is done very quickly, the car comes back so clean neatly I appreciate all the service and the people go there. This is my fourth Cadillac in three years, highly r quickly, the car comes back so clean neatly I appreciate all the service and the people go there. This is my fourth Cadillac in three years, highly recommend Classic cadillac, and Anthony Trivisono is our salesman. More

by RONPATDALE Verified Customer Verified Customer

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Great dealership, courteous professional follows up on appointments best dealership for Cadillac owners ever in the world appointments best dealership for Cadillac owners ever in the world More

by pastora.lighthouse Verified Customer Verified Customer

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Huge thank you to Gloria at Cadillac Mentor! She made the entire process seamless with great follow-up and communication. She promised to help me out of a tough situation and truly delivered. She made the entire process seamless with great follow-up and communication. She promised to help me out of a tough situation and truly delivered. Best car-buying experience I’ve had. My mom and I both left happy, and the gift for her 2025 XT5 key was such a thoughtful touch. More

by tee4206 Verified Customer Verified Customer

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Their was a technical issue with the Caddilac your team fixed the problem thus far . fixed the problem thus far . More

by bdavenportoh Verified Customer Verified Customer

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Excellent prompt service. Very helpful. Address all concerns. Easy to schedule appointment. Has always been very helpful. Very helpful. Address all concerns. Easy to schedule appointment. Has always been very helpful. More

by efhabjan Verified Customer Verified Customer

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The service is professional, courteous, helpful, and efficient. Scheduling is easy and drop-off/check-in is quick. efficient. Scheduling is easy and drop-off/check-in is quick. More

by mrosegger Verified Customer Verified Customer

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Always awesome. Very professional and accommodating for emergency repairs . I can count on my car to be done correctly Very professional and accommodating for emergency repairs . I can count on my car to be done correctly More

by Deborah Verified Customer Verified Customer

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The service guy Matt said he would call me telling me how much it would cost he never did. First he said it would take a couple of days to get the part took a week and a half, then said I would have the ca much it would cost he never did. First he said it would take a couple of days to get the part took a week and a half, then said I would have the car back that same day got it back 5 days later. More

by epm73 Verified Customer Verified Customer

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Classic Cadillac of Mentor always takes care of my needs quickly and efficiently, even in an emergency. My lease car had a flat tire. I needed to get to work and had an event to attend in the evening over t quickly and efficiently, even in an emergency. My lease car had a flat tire. I needed to get to work and had an event to attend in the evening over the weekend. My car was packed. They sent a tow truck to me in 15 minutes and managed to patch the tire and get me back on the road in less than 2 hours. They are amazing. This is my 4th Cadillac from them, and I will soon have my 5th. More

by mgerred Verified Customer Verified Customer

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