Mike Craig | Page 8

Everyone was very friendly and nice. The dealership was very clean and organized. The salesman Kade Rose was very helpful and polite. We ended up buying 2 vehicles from Kade by the time The dealership was very clean and organized. The salesman Kade Rose was very helpful and polite. We ended up buying 2 vehicles from Kade by the time we were through. We were introduced to Jonathan Nelson the service director. He was very impressive. I have known Jonatha from the Damson dealership that was on Bob Wallace in Huntsville. On the day we went to the dealership it was raining a little bit. Kade was the only salesperson to come and greet us outside. With Kade being a young man it is not often you find this generation willing to do what Kade did. Kade made our experience even better. I had even called him on his cell phone when we were deciding, and I was not aware that Kade was sick at home. Kade took care of us, anyway, again making the sacrifice. More

by KBECK2 Verified Customer Verified Customer

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Our experience was pleasant and relatively quick when working with Cheyenne, our sales person. She was very knowledgeable and easy to work with. There was a longer delay when processing the final finan working with Cheyenne, our sales person. She was very knowledgeable and easy to work with. There was a longer delay when processing the final financial paperwork for our signatures and records. More

by JERRY_MOSS Verified Customer Verified Customer

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Very informative and knowledgeable about product and terms. Courteous. Excellent customer services. Willingness to hep in all areas. terms. Courteous. Excellent customer services. Willingness to hep in all areas. More

by POSEYJG Verified Customer Verified Customer

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This dealership has an outstanding process from my initial inquiry to the followup on the delivery of my vehicle. I would highly recommend Emmanuel and Shottenkirk to anyone. initial inquiry to the followup on the delivery of my vehicle. I would highly recommend Emmanuel and Shottenkirk to anyone. More

by MODELL22 Verified Customer Verified Customer

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Dewayne was so patient and wasn’t pushy at all. Super nice guy, highly recommend! Super nice guy, highly recommend! More

by SPLENDUHH Verified Customer Verified Customer

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Friendly, honest, caring, concern, helpful, assuring, accurate, awesome, emphatetic, compassionate, humorous, sociable, knowledgeable, speedy, precise accurate, awesome, emphatetic, compassionate, humorous, sociable, knowledgeable, speedy, precise More

by GARY.WILLIAMSSR68 Verified Customer Verified Customer

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I really like this dealership because they are friendly laid-back, incredibly helpful and very efficient. Their prices are comparable and the whole demeanor is laid-back and helpful. laid-back, incredibly helpful and very efficient. Their prices are comparable and the whole demeanor is laid-back and helpful. More

by JRGORDON61 Verified Customer Verified Customer

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Salesman wasn't pushy and worked to our schedule. Both Mike and Emmanuel stayed after closing to help us purchase the vehicle. Courteous and kind staff. Both Mike and Emmanuel stayed after closing to help us purchase the vehicle. Courteous and kind staff. More

by CHRIS HOFFMAN Verified Customer Verified Customer

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JP Ketterman was a kind and conscientious sales associate. He was very patient when answering my questions and helping me. I would highly recommend working with him! I did not have a lot of inte associate. He was very patient when answering my questions and helping me. I would highly recommend working with him! I did not have a lot of interaction iwth Mike Craig, but he arranged for a different color of car that I was most interested in to be aquired in the Huntsivlle store. Antonio Pickett in financing was professional and knowledgable. He was only doing his job & he did not put pressure on me and was still polite, but the process of promoting the extended warranty is very offputting and even infuriating when you realize what is happening. Right after you have purchased a car that you've been sold as the best car on the market with a great warranty, you can't leave or finalize the sale until the financing office tells you about all the potential issues that go wrong which will not be covered and how much extra money it will cost. It is too much, about $3000, to just make an instantaneous decision unless you are scared into "protecting" your new car from the company you just trusted to buy it from. The employees at the Huntsville dealership were great though. More

by DEMMERSON Verified Customer Verified Customer

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I would first like to thank Kade Rose from the sales department who helped answer all my questions about the vehicle and guide us through the sales process! He was very friendly and not at all pushy lik department who helped answer all my questions about the vehicle and guide us through the sales process! He was very friendly and not at all pushy like other dealership sales people. He showed a genuine interest in finding my family the right vehicle. Mike Craig was also fantastic and helped to get us to an agreeable price. Mike was very knowledgeable about every one of our many technical and financial questions. Shottenkirk Huntsville did not have the specific vehicle model and color that we chose but Mike and Kade were able to get it on their lot within a few days. I don't normally write reviews but these fellas were great for my first new car purchase! Highly recommend More

by Adam D. Verified Customer Verified Customer

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