Mike Decosimo | Page 115

Great service Demetri was especially helpful, not at all pushy, and went through everything step by step. He made sure to go over the car thoroughly at delivery. I Demetri was especially helpful, not at all pushy, and went through everything step by step. He made sure to go over the car thoroughly at delivery. I would recommend him! More

by Kat1rose Verified Customer Verified Customer

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Excellent Service at Star Subaru Brought my 2018 Forester in for the first service. It was free. Professional, nice, covienient, on time, quick. Nice facility. Sherborne Williams to Brought my 2018 Forester in for the first service. It was free. Professional, nice, covienient, on time, quick. Nice facility. Sherborne Williams took care of us. Great guy, great service. More

by MARIOBRIENZA Verified Customer Verified Customer

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KNOWLEDGEABLE Sales Rep Frank Swaney was very knowledgeable about the Subaru product and was not aggressive about selling a car, I knew what I wanted and Frank as well as Mic Frank Swaney was very knowledgeable about the Subaru product and was not aggressive about selling a car, I knew what I wanted and Frank as well as Michael the business manager was equally helpful and insightful about the Subaru trade mark ... I'll be back to re-lease for sure.. More

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Excellent Service In less then two years, I bought TWO Subaru vehicles from this dealership. A Forester & Crosstrek. Jerry, the salesperson is great. Unfortunately, fo In less then two years, I bought TWO Subaru vehicles from this dealership. A Forester & Crosstrek. Jerry, the salesperson is great. Unfortunately, found Managemnet is not so friendly! Any business should built around customers to make them feel comfortable. More

by Schawdhury Verified Customer Verified Customer

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Got the car I wanted without any pressure. Told the sales team the car I wanted. Test drove the car I was interested in. Offered the price I was willing to pay based on Edmunds and true car. Told the sales team the car I wanted. Test drove the car I was interested in. Offered the price I was willing to pay based on Edmunds and true car. Closed the deal. When I picked up the car Jackson was very detailed at explaining the operation and features of the car. More

by pc2871 Verified Customer Verified Customer

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Excellent experience Jimmy our sales rep was wonderful. He was extremely patient and informative when purchasing our new Subaru Outback. I would highly recommend not only Jimmy our sales rep was wonderful. He was extremely patient and informative when purchasing our new Subaru Outback. I would highly recommend not only the dealership but Jimmy to anyone thinking of purchasing a Subaru. More

by DELLUN5 Verified Customer Verified Customer

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Customer Oriented Dealer Paul Huang took the time to answer all my questions, did not pressure me into buying any addons. Returned all my phone calls when I had a question. Paul Huang took the time to answer all my questions, did not pressure me into buying any addons. Returned all my phone calls when I had a question. More

by jkaminstein Verified Customer Verified Customer

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Star Subaru-My Experience The current trend is to bring attention to mistakes that are made and when it comes to certain matters rightfully so. But rarely do we recognize and o The current trend is to bring attention to mistakes that are made and when it comes to certain matters rightfully so. But rarely do we recognize and offer praise when something is truly done right, and that is the purpose of this review. Today, I added a new subaru to my family. I didn't have to go to Star Subaru. In fact, I had a competing dealership network walking distance from my house. Convenient? Sure. But after having purchased many cars in my lifetime I have learned one *extremely * valuable lesson: the actual purchase is just the start of your relationship with the business. You aren't just buying a car, you are buying into the support network as well. I've directed friends and loved ones to the Subaru brand for this reason. The cars themselves are good, but with the help of this dealership, they've been great. They've supported me when I have reached out just to educate myself. They have supported me with routine maintenance. And most important of all (to me) when life happened and situations became complex, I can honestly say that both field staff and management have done the right thing without any fuss or pressure from my end. I've never felt a moment of tension and in fact I typically spend more time than necessary in there simply because I've encountered great people working there leading to great conversations. When I refer to the support network, this is what I mean. We all have unique experiences and someone may counter my claim about this dealership. But I took the time to write this because MY experience has been exceptional. Not just once, but across multiple years and 3 vehicles. Today I backed that up using my own finances and purchased another vehicle, traveling there instead of walking a few blocks to the local dealer. My salesman was Mario A. Mike D. in finance. Both are excellent staff members and if you are looking for recommendations on who to start off your contact with on the sales floor, either they will provide you with a truly positive experience. I would also like to mention fellow salesman Jimmy Z. Although he was involved in my previous purchase, I feel as though he deserves the public recognition in being a outstanding salesman right alongside Mario. Thank you to everyone there and you will continue to have both my business and that of my friends and family. More

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Customer experience Mario was attention, responsive to all my questions and an excellent listener. He was also thorough when explaining the safety features to my new car. Mario was attention, responsive to all my questions and an excellent listener. He was also thorough when explaining the safety features to my new car. More

by pamelarivera Verified Customer Verified Customer

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Great experience working with Demetri. He answered any questions I had and took the time to make sure I was satisfied in my purchase. I look forward to returning in a working with Demetri. He answered any questions I had and took the time to make sure I was satisfied in my purchase. I look forward to returning in a few years. More

by Juliocgarcia92 Verified Customer Verified Customer

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