Mike Decosimo

Yong was really patient in explaining in both English and Chinese to my parents and I, to help us make an informed decision in purchasing the car. I felt like he genuinely tried to help as much as he can. Chinese to my parents and I, to help us make an informed decision in purchasing the car. I felt like he genuinely tried to help as much as he can. More

by Ange Verified Customer Verified Customer

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We found Kate, Michael and Tae to be very helpful and attentive to our car purchasing needs and even after the sale Tae was very helpful in answering some additional questions we had about our Subaru Leg attentive to our car purchasing needs and even after the sale Tae was very helpful in answering some additional questions we had about our Subaru Legacy. Thank you! :) More

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I found both Kate and Michael Easy to work with and competent in their field competent in their field More

by kathryn.quaderer Verified Customer Verified Customer

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The team at Star Subaru is truly the best when it comes to sales. They always go above and beyond to help and make sure you get exactly what you need. This is my fifth time coming here to change my car, an to sales. They always go above and beyond to help and make sure you get exactly what you need. This is my fifth time coming here to change my car, and every experience has been great. My friends also appreciate Jackson and the finance manager, Mike. They always provide clear, detailed explanations and make sure you feel comfortable throughout the car-buying process. More

by lillian.ho44 Verified Customer Verified Customer

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What can I say about Steve, Kevin and Michael for their relentless professional customer care service but, Wow, Wow and Wow from Star Subaru at Bayside, NY. They made me feel as though I was part of their relentless professional customer care service but, Wow, Wow and Wow from Star Subaru at Bayside, NY. They made me feel as though I was part of their family from start to finish during my purchasing visit. I am beyond grateful for their infectious smile and laughter they shared with me and my family. This wasn’t my first rodeo with them and certainly won’t be my last! SRivera More

by srpeace1 Verified Customer Verified Customer

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Recently purchased a 2024 Subaru WRX Base that was in great conditional and very low miles. I really couldn't ask for a better experience as the staff was very professional and courteous. My Sales Repr great conditional and very low miles. I really couldn't ask for a better experience as the staff was very professional and courteous. My Sales Representative Tae Hopkins, (pronounced Tay) was incredibly professional and friendly. She was very attentive and responded quickly and professionally to all of my inquiries through email and text messaging before I even step foot into the dealership. I has already financed through my own lender so did not have to spend much time in the finance office. The finance manager was very professional and processed the paperwork thoroughly and efficiently and I spent less than an hour in that office. I highly recommend this dealership if in the marker for a new or used car. More

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As someone who has spent years of his professional career in a variety of aspects of customer service, all four of the people who my wife and I worked with at Star Subaru were absolutely stellar. We had not in a variety of aspects of customer service, all four of the people who my wife and I worked with at Star Subaru were absolutely stellar. We had not been shopping for a car for many years, as the two cars we had before we walked into Star were almost 30 years old between them both. And, where car shopping obviously is not something we have frequently done, for us, it was so important that each person there made each step so easy, so relaxed and the end result so satisfying. As the General Sales Manager, Zach Lintz was the first person to greet us and walk us around the showroom, getting a general feeling of what we were looking for, without an iota of pressure; and like the rest of his team, so kind. He then introduced us to our Sales Consultant, Kate Macedonio, who spent endless amount of time with us. She answered question on top of question, showed us a variety of options. And, by the time we were done, it was as if we had, not only a new car, but a new friend. Her patience was absolutely phenomenal; as she allowed us to return to see her multiple times, answering question on top of question, and spending so much time with both of us in our prospective car, going over every detail---every button and switch and feature; not to mention spending so much extra time to locate the exact car with all of the detailed requests that we had. Her care for us was absolutely genuine. As we were completing our paperwork, we met the third member of our team, Business Manager, Michael DeCosimo, who was also there to answer any questions we had about our transaction---also in a non-pressure situation. And, that no pressure ended with the Delivery Specialist, Tae Hopkins, who, a week after we took ownership of our new car, scheduled us a time for us to come back and, once again, go over all of the details about our car, and answer any questions that we may have compiled over our first few days. And, while hopefully our car will last a similar lifetime as the two previous ones that we had, and the need to acquire a new Subaru may be many years away, we also know that if we ever need anything, Zach, Kate, Michael, and Tae will always be there; and there is not a better place we could refer our family and friends to than Star Subaru. More

by scooprhs1980 Verified Customer Verified Customer

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The staff at Star Subaru are very professional. They treated me with respect. The salesperson was very knowledgeable about the vehicle and explained all the features clearly. He answered all my qu They treated me with respect. The salesperson was very knowledgeable about the vehicle and explained all the features clearly. He answered all my questions and was very patient. I highly recommend Star Subaru. More

by annbarbagallo Verified Customer Verified Customer

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Nice and clean office. Good conversation and customer service. Reasonable pricing and fully understand what client need Good conversation and customer service. Reasonable pricing and fully understand what client need More

by cferng1688 Verified Customer Verified Customer

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Mario Aetonu is a very thoughtful, understanding and very professional sales rep of Star.Subaru. This was my first car purchase in many years and he explained everything about the Subaru Forester and answere professional sales rep of Star.Subaru. This was my first car purchase in many years and he explained everything about the Subaru Forester and answered all of my questions and concerns. I would highly recommend Mario to other potential car buyers who wanted to purchase a Subaru. More

by Acalise Verified Customer Verified Customer

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