Mike Dobson | Page 5

My experience with Toyota of Kent and working with Mike was fantastic. I appreciate punctuality and communication and both were fantastic! The process was very easy and I would never hesitate to send a fri was fantastic. I appreciate punctuality and communication and both were fantastic! The process was very easy and I would never hesitate to send a friend, family member or colleague to Mike Dobson for future Toyota needs! More

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Mike and the rest of the team at Toyota of Kent were beyond helpful and went above and beyond to make sure that my car buying experience was perfect! You will forever have a customer from me and my fami beyond helpful and went above and beyond to make sure that my car buying experience was perfect! You will forever have a customer from me and my family :) thanks again!!! More

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Mike and the staff at Toyota of Kent are absolutely incredible! They have earned a customer for life! Thank you, Mike and the team for making this car buying experience wonderful!!! incredible! They have earned a customer for life! Thank you, Mike and the team for making this car buying experience wonderful!!! More

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Very professional, answered every question that I had, In-and-Out process with no waste of time, very detailed and explained everything thoroughly about the vehicle and the process of getting the vehicle. In-and-Out process with no waste of time, very detailed and explained everything thoroughly about the vehicle and the process of getting the vehicle. Would recommend this dealership and Mike to anybody. More

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Mike, is great at building a relationship. Easy to work with. All around good guy! Easy to work with. All around good guy! More

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Mike was great to work with no pressure at all. He made sure the vehicle we purchased was perfect upon pick up. He also spent time with us getting to know the vehicle and answered all of our questi He made sure the vehicle we purchased was perfect upon pick up. He also spent time with us getting to know the vehicle and answered all of our questions. We are very happy buyers and would recommend Mike and Toyota of Kent! More

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They have good communication with friendly staff who are always willing to help when necessary always willing to help when necessary More

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Mike Dobson is the gold standard for a car salesperson. He listened to us, understood our interests and needs, and responded accordingly. I never felt pressured in any way. On the contrary, I felt respec He listened to us, understood our interests and needs, and responded accordingly. I never felt pressured in any way. On the contrary, I felt respected, and even cared about. He was personable in a genuine way, a too-rare genuine way in the car salesperson world, in my experience. Mike was patient as we transitioned from our interests in a new Rav-4 Plug-in Hybrid to a new Rav-4 Hybrid to a new Highlander Hybrid! This transition took nearly a week and multiple visits. We also visited competing Toyota dealerships. Mike stood alone in professionalism, style, and lack of pressuring us into a purchase. Even after our rather slow decision-making process Mike remained patient, personable, accommodating, answering all of our questions thoroughly and never evasively, and always willing to share his knowledge in helpful, but never pushy ways. All phone and text inquiries were answered in a timely fashion, even after hours or on the weekend. He was honest, giving us both positives and negatives of options. The irony is that once we settled on a Highlander Hybrid we started looking at used 4th generation ones and found one in Pittsburgh that was perfect for us. Our only regret was not buying through Mike, and we told him that, with genuine sadness. More

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Mike was very nice and took his time explaining everything. When walking in everyone was very pleasant. everything. When walking in everyone was very pleasant. More

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Was willing to be flexible and will to work with you to meet your price and budget meet your price and budget More

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