Mike Green | Page 10

Subaru of Utica responded

Hello, Thank you for both your commendation and critical feedback. We understand it is upsetting when efforts to communicate with our team are unsuccessful and regret any frustration you were caused. Your concerns with phone calls going unanswered or unreturned will be discussed with our team and we'll work to improve in those areas moving forward. It is important to us that our customers are happy with the level of support they receive. If there is anything I can help you with, please feel free to email your contact information and availability to me at danielperkins@carbonecars.com and I will reach out to you at the first opportunity. Dan Perkins Service Manager danielperkins@carbonecars.com

Subaru of Utica responded

We love having you as part of our Subaru family! Thank you for trusting us with your time and business, and for leaving Mike and Chris the kind feedback. Both will be proud to have earned your recommendation. Enjoy the road, travel safe and come back to see us again sometime at Subaru of Utica.

Subaru of Utica responded

Our team strives for sincere, knowledgeable service and we are so glad to know that you received this during your visit - thanks so much for the positive feedback! We are here should you need any assistance down the road.

Subaru of Utica responded

We're delighted to know you had an excellent experience with our team at Subaru of Utica! Thanks for the positive feedback and we look forward to serving you again in the future.