Purchasing my new 2025 Bronco Sport Outer Banks at
Madelia Ford was a wonderful, fun, stress-free experience! I very much appreciated Mike finding and getting the exact vehicle I wanted -- it's GORGE
Madelia Ford was a wonderful, fun, stress-free experience! I very much appreciated Mike finding and getting the exact vehicle I wanted -- it's GORGEOUS! Mike explained and showed me all of the technology ("infotainment" screen, buttons on the steering wheel, and other tech things that were new to me) and answered the many questions I had. I've been a Madelia Ford customer for about 25 years and know them to have outstanding (and honest!) customer service and very competent mechanics. I wouldn't trust ANY other dealership to do maintenance on my vehicles, nor will I ever purchase a vehicle anywhere other than Madelia Ford! Best care anywhere!
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by MUSICBOX
Verified Customer
Verified Customer
Jun 04, 2026 -
Madelia Ford responded
It’s wonderful to know that purchasing your 2025 Bronco Sport Outer Banks was fun and stress free. Mike enjoyed walking you through the tech features and answering your questions. Thank you for trusting our team with your Ford needs over the past 25 years.
Absolutely recommend Mike and Madelia Ford.
Great team, great service. Fair price, good trade-in value. Very helpful. Traded a great car for another great car. Happy with both cars and the deal
Great team, great service. Fair price, good trade-in value. Very helpful. Traded a great car for another great car. Happy with both cars and the dealership both times.
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by jomath
Verified Customer
Verified Customer
Jun 03, 2026 -
Madelia Ford responded
Hearing that Mike and our Ford team earned your recommendation is wonderful news. We’re glad you found our pricing fair and trade-in value strong when upgrading your Ford Escape. Feel free to reach out anytime we can help again.
Prompt, efficient,reasonable rates, excellent follow
through. Highly recommended. Best dealer in the state, bar none!
through. Highly recommended. Best dealer in the state, bar none!
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by jomath
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick, Brent
Jun 01, 2026 -
Madelia Ford responded
Thank you for highlighting the prompt and efficient service on your Ford Focus. Mike is glad the rates and follow through stood out to you. We appreciate your recommendation and look forward to assisting you again.
Mike was phenomenal, loved working with them.
The entire staff was friendly, helpful, and very receptive to a new local.
The entire staff was friendly, helpful, and very receptive to a new local.
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by JIMWING63
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2026 -
Madelia Ford responded
We’re thrilled you found Mike and our staff so friendly and helpful as a new local. It’s great to hear your Ford Bronco service went smoothly. Thank you for sharing your positive experience with a 5-star rating.
I had trouble with the seat memory on my Corsair and
Nick was every patient and got the issue resolved. Much appreciated.
Nick was every patient and got the issue resolved. Much appreciated.
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by MJKELSEY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick Jose
May 23, 2026 -
Madelia Ford responded
We’re pleased that Mike and our team resolved the seat memory problem on your Lincoln Corsair. Thank you for noting the patience you experienced throughout the process. Your five-star rating is much appreciated.
Brent worked to understand the features I was looking for
which turned out to be a vehicle that was scheduled to arrive at the dealership. The sales process was efficient and stress free. Highly recommended
which turned out to be a vehicle that was scheduled to arrive at the dealership. The sales process was efficient and stress free. Highly recommended team to work with!
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by CRAIGCHR
Verified Customer
Verified Customer
May 22, 2026 -
Madelia Ford responded
We’re thrilled our team tracked down the Ford that matched your feature list before it even arrived. It’s great to hear the process felt efficient and stress free. Thank you for recommending our team.
Grea to work with, flexible and made it super easy to get
a deal done.
a deal done.
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by matthew.morin.4
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Jose
May 18, 2026 -
Madelia Ford responded
We’re happy Mike and our team made buying your Ford flexible and easy. Thanks for the great review.
They go above and beyond "normal" customer service!
Last month, my car wouldn't start. I tried jump starting it, but to no avail. I called Madelia Ford and told them I didn't know what to do. Mike
Last month, my car wouldn't start. I tried jump starting it, but to no avail. I called Madelia Ford and told them I didn't know what to do. Mike came to my house (about 13 miles away) with a flatbed truck in case jump starting it didn't work. Fortunately, it did start, and I drove over to the dealership to get a new battery. Within about 40 minutes, the new battery was installed and I was on my way home! It's so comforting to know that if/when I have car trouble, help is only a phone call away. They have to have the BEST team and customer service of anywhere, and I will always be a loyal customer!
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by MUSICBOX
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick
May 17, 2026 -
Madelia Ford responded
We’re thrilled Mike could come to your home and get your Fusion started so quickly, then install a new battery in under an hour. It’s great to know you can rely on us for roadside help and active support. We appreciate your ongoing loyalty and look forward to assisting you again.
Great service close to home!
Friendly staff. Puppies to greet you and keep you company while you wait.
Friendly staff. Puppies to greet you and keep you company while you wait.
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by KRKRENZ
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick
May 16, 2026 -
Madelia Ford responded
What a pleasure to know you enjoyed our service and friendly atmosphere. We’re glad the puppies helped make your wait more enjoyable. Mike and the team appreciate you trusting us with your Ford service.
They were kind efficient and thoughtful.
I trust that if there were any problems with my truck they would be most helpful
I trust that if there were any problems with my truck they would be most helpful
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by MARY.L.STREETS
Verified Customer
Verified Customer
May 01, 2026 -
Madelia Ford responded
Mike and our service team appreciate your kind feedback. It’s great to know you felt our efficiency and thoughtfulness when you picked up your Ford Ranger. If you ever need anything, we’d be happy to help.
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