Mike Lambert
Mike Lambert at Bill Dickason Chevrolet Buick

Mike Lambert | Page 23

Solution Specialist

Bill Dickason Chevrolet Buick

1110 E Broadway Ave
Gladewater, TX 75647

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4.5
311 Reviews

Mike is a West Texas native, coming to us from Brownwood, TX. He has been married to his wife for 40 years, and together they have 2 sons, 2 great daughter-in-laws, and 4 wonderful grandchildren. He loves to play golf and hunt on his free time. He loves the new 2014 Chevy Silverado because of the space and technology it offers.

4.5

311 Reviews

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311 Reviews of Mike Lambert

June 26, 2013

Dealership Rating

This was the most pleasant vehicle purchase I have made. At age 71, I have experienced many purchases. Mike and Jeriamy were very professional and respectful. We were able to negotiate a reasonable price wi More

by rawhitney1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2013

Bill Dickason Chevrolet Buick responded

Thank you for your business and review. I am not far behind you at 63 and understand when you go somewhere to Buy something you don't want to be Sold! You want help from a Trusted Advisor in deciding what to buy -- and you want it to be an enjoyable experience instead of something you dread! We will always treat you and others like a Guest and our non-commissioned Solution Specialists will always listen to our Guests' wants, needs and desires. We are happy when our guests leave happy, and especially when they take the time to write a review to praise our staff as that makes their day! Thank you again and we look forward to seeing you again for your first FREE Oil Change, if not before! Sincerely, Kent Abernathy & Mark Abernathy

June 24, 2013

Dealership Rating

I cannot say enough nice things about our experience at McKaig Chevrolet Buick. Ironically, we caught them on probably their worse day for business as they were literally moving the entire office to a te More

by WWhitney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2013

Bill Dickason Chevrolet Buick responded

Thank You, Thank You & Thank You! We did have a challenging few days moving to our nice & cozy double-wide trailer home during our Renovation. It is working our nicely (after the move (: and our staff always does a great job. Our goal is to be Your "East Texas" Dealer FOR The People and that is a lot to live up to. It is also a major reason in why we are renovating our facilities to make them nicer for You and other East Texans! We have also run out of room due to our growth and need additional offices! We will always strive to treat everyone like a Guest when they come to Mckaig and our Salespeople are Not SALESpeople -- they are "non-commissioned" Solution Specialists that will always put YOUR needs, wants and desires FIRST! We appreciate the opportunity to earn your business and look forward to serving you and your friends & family in the future! Sincerely, Kent Abernathy & Mark Abernathy PS we are always open to constructive criticisms on how we can further improve the "McKaig Experience!"

June 18, 2013

Dealership Rating

I gave Mike and Mckaig Chevrolet a great rating because they were great. From the time we walked in the door till the time we left with our new Tahoe everyone there was so nice and had great customer servi More

by jbr71283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2013

Bill Dickason Chevrolet Buick responded

Thank you and the only disagreement we have is with Mike being a great Salesperson as we think he is a Great Solution Specialist or Trusted Advisor! When we go somewhere to Buy something, we don't like being SOLD! We want help from a Trusted Advisor deciding what we want to Buy! It sounds like Mike took great care of you and these reviews help others to know where to go for a great car buying experience! We appreciate you taking the time to write this review and help Mike and McKaig help others! Thank you for your business and we look forward to serving you again soon. Sincerely, Kent & Mark

June 17, 2013

Dealership Rating

We visited this dealership several times over a course of a few weeks. Each and every time we visited, we were greeted kindly and never pressured. Mike Lambert was our primary salesman, but others answered More

by carrievaughn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2013

Bill Dickason Chevrolet Buick responded

Thank you for your business and kind review. Our mission is to "Help" folks and it sounds like we were able to help you and your family. We want to be "Trusted Advisors" to East Texans wanting a nicer, newer car, truck or SUV/crossover. That is why our sales/solutions mew & women are not on commission. We want them listening to what Your needs, wants and desires are and then "help" you. We sincerely appreciate your thinking of McKaig and look forward to helping you and your friends & family again soon. Sincerely, Kent Abernathy & Mark Abernathy

May 31, 2013

Dealership Rating

Everyone at Mckaig Chevrolet Buick made my family feel like more than just customers, we felt like family. Upon entering the lot, we were immediately greeted by Mike and his smile-a good sign indeed. We t More

by rport2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kent Abernathy, Mark Abernathy

Jun 03, 2013

Bill Dickason Chevrolet Buick responded

Thank you for giving us the opportunity to serve & "help" - as you know we don't sell! Our Solution Specialists are non-commissioned so they work to "help" you! They don't care if you want a New or Used or expensive or not so expensive - they just want to listen to your wants, needs & desires and help find a solution. We also want you to feel like a guest while we help you drive that nicer, newer car, truck or SUV (Buick Enclave), and it sounds like we did. Thank you for your business and for helping spread the word about McKaig, A Dealer FOR The People! We are thrilled that we made you happy and hope to see you and/or your family and friends again soon. Sincerely, Kent Abernathy & Mark Abernathy and all of our trusted advisers at McKaig

May 28, 2013

Dealership Rating

I thoroughly enjoyed my experience at McKaig! Mike Lambert made extra certain he got us in the vehicle we wanted, even though at some points it looked like it wouldnt happen! Everyone worked very hard More

by cdryer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeriamy Schumacher

Jun 03, 2013

Bill Dickason Chevrolet Buick responded

We appreciate the opportunity to earn your business and very kind review. We are glad you think we live up to being the "East Texas Dealer FOR The People" as our staff works very hard to deserve the confidence of East Texas. They all strive hard to be trusted advisers and we appreciate you taking the time to let them know they made you happy! Thank you again & we are glad you enjoyed the "McKaig Experience" and look forward to serving you again in the future. Sincerely, Kent Abernathy & Mark Abernathy

May 28, 2013

Dealership Rating

This is the second vehicle we bought from Mike. The first experience was great and that made me want to come back. Easy to deal with, upfront on everything and he searched all over until he found the truck I More

by bevo69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2013

Bill Dickason Chevrolet Buick responded

We appreciate your business and kind reviews. It makes our entire team feel special when our guests take the time to write a nice review and we appreciate it. Thank you for the opportunity to earn your business and we will continue striving to improve our McKaig Experience. We look forward to seeing you & yours again soon. Sincerely, Kent Abernathy & Mark Abernathy

May 21, 2013

Dealership Rating

I had such a great experience from talking to Sabrina on the phone to Mike meeting me at the door when I arrived, it was like going to an old friends house. The truck I saw on the internet was waiting on More

by sevenplus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sabrina Preiss

May 22, 2013

Bill Dickason Chevrolet Buick responded

Thank you for the opportunity to serve and help you as well as for the very kind review. We appreciate you taking the time to let us know you were happy with your "McKaig Experience" as our staff works very hard to treat folks like guests and to help them! Thank you and we look forward to serving you and/or your friends and family again soon! Sincerely, Kent Abernathy & Mark Abernathy

May 17, 2013

Dealership Rating

I had been to another dealership the day before I visited McKaig, and the experience was so horrible that I considered giving up on purchasing a new car. Faye contacted me the next day and assured me that th More

by Annataylorrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Faye Hinds

May 17, 2013

Bill Dickason Chevrolet Buick responded

WOW! Thank you very much for your business and your very kind review is why our staff works so hard to "help" folks. We truly want to change the car buying experience as we know most of us don't like being Sold. We like someone to HELP us decide what we want or need to Buy. We want a "trusted advisor" to help us thru the process so we don't make a mistake. We work hard to be that Trusted Advisor in East Texas! Your review will absolutely thrill our team and we sincerely thank you for taking the time to write this review about your "McKaig Experience." Sincerely, Kent Abernathy & Mark Abernathy PS We do Not have commissioned salesmen at McKaig. We only hire non-commissioned "Solution Specialists at McKaig so they don't have a vested interest in Selling you something. We want them to listen to YOUR wants, needs and desires so they will focus on Helping You! It doesn't make them any difference whether they help you Buy a $5,000- $10,000 car or a $50,000 car! Thank you again for your business and we hope to see you and your friends and family back again soon!

April 18, 2013

Dealership Rating

I would recommend this dealership if you are considering purchasing a New or Used vehicle. We purchased a New Tahoe and I could not ask for anything more than the quality of service we received. From the More

by Gpetree99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sabrina Preiss

Apr 18, 2013

Bill Dickason Chevrolet Buick responded

Thank you for your business and very kind Thank You note (review). These reviews mean a lot to our staff as they work hard to treat everyone as a guest while working to find them that nicer, newer car or truck or Chevy Tahoe! They know who they are that helped you and will appreciate your review; however, each and every employee sees themselves as a Trusted Advisor to our guests and they ALL love these reviews! Thank you again for the opportunity to service you and for the very nice review. We know most people hate to take the time to write these and really appreciate when they take the time to let us know they were happy with their McKaig Experience!

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