Mike Lowe

The service department and the kind staff are very helpful and explain instructions every step of the way. Very pleased with the service helpful and explain instructions every step of the way. Very pleased with the service More

by edward.albert21 Verified Customer Verified Customer

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Robert is Awesome to work with. He got me scheduled right away and had me in an out in no time flat. Great Service! He got me scheduled right away and had me in an out in no time flat. Great Service! More

by Anthonytleonardi Verified Customer Verified Customer

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Great service department. Great staff. Glad to have great service department right here in St. Augustine. Great staff. Glad to have great service department right here in St. Augustine. More

by Tomlowe.mds Verified Customer Verified Customer

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Staff was friendly and knowledgeable. Found items that I was not aware of, fixed them and gave me a free loaner vehicle. Found items that I was not aware of, fixed them and gave me a free loaner vehicle. More

by Tomlowe.mds Verified Customer Verified Customer

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Wry easy to work with, would recomend to any potential buyers. The process was smooth buyers. The process was smooth More

by keith84 Verified Customer Verified Customer

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I had the pleasure of using Wyatt salesperson, very professional, great guy along with the rest of the staff. Good to do business with, I own my own company, and every one of these people at the dealer professional, great guy along with the rest of the staff. Good to do business with, I own my own company, and every one of these people at the dealership have been nothing but gentlemen. More

by vmrock Verified Customer Verified Customer

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Hanania did a great job of listening to my problem, verifying and remedying the problem. Most importantly they took the time to listen and hear. verifying and remedying the problem. Most importantly they took the time to listen and hear. More

by talon1997 Verified Customer Verified Customer

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I made an appt two days earlier about a recall and back window water leak on my Ram1500, however when I arrived, the appt was not there. Service advisor said they"d look at the back window and do the 45 mi window water leak on my Ram1500, however when I arrived, the appt was not there. Service advisor said they"d look at the back window and do the 45 minute software upgrade. He looked for but couldn't find my warrantee, said he'd check more and call me back. Never did. I found it at home and called, left a vmail. He never called back. Four hours later I called for a status and left a vmail for him. He never called back. I called again a few hours later and spoke with another gentlemen who said the software upgrade was almost done, and just come on in. I went in only to find out they only performed the software upgrade for the recall. He proceeded to tell me that it looks like the leak is coming from the back light, and that they outsource the back window leaks to a glass company, even though they know it a manufactured defect (23-098-23). So, they had my vehicle for 8 hours and only did a 45 minute software upgrade. On top of that. I took it to the glass company he recommended, and come to find out they did nothing to determine where that leak might be coming. That back light was never touched. So, he lied right to my face. I am tired of dealing with this incompetency from Dodge/Ram dealerships in St Augustine. I will drive further north or south to avoid this dealership. And on top of that, Ram Cares is worthless at supporting their own product manufacturing faults. Should be called Ram Could Care Less. Now, I'm stuck with a $1300 bill from the glass company that they won't even call be back. I will never buy another Dodge/Ram product again. -Steve More

by stkng1 Verified Customer Verified Customer

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You did a great job diagnosing the problem and had repaired it in a timely manner Thank you very much to all the staff You all were very plight and professional And a special thanks goes out to R repaired it in a timely manner Thank you very much to all the staff You all were very plight and professional And a special thanks goes out to Robert for the hard work he put in to my truck More

by robgarrettjr Verified Customer Verified Customer

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Quick fastener, hurry, straight to the point best experience at a car dealership or send friends and family to buy a new car or a truck experience at a car dealership or send friends and family to buy a new car or a truck More

by joey.paramore77 Verified Customer Verified Customer

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