My experience was great from the moment I walked in.
We were immediately greeted and pointed in the right direction with friendly service. I worked with Mike Nelson and he was the absolute best. This wa
We were immediately greeted and pointed in the right direction with friendly service. I worked with Mike Nelson and he was the absolute best. This was my first car buying experience and he made me comfortable during the whole process. He was patient and explained all my questions to me. He was professional but also had a good sense of humor. Thank you Mike!
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by RONDAHAYNES
Verified Customer
Verified Customer
Jan 09, 2024 -
Westside Lexus responded
Ronda, we're so glad to know that you had a great experience with us at Westside Lexus, especially as it was your first car-buying process! It's wonderful to see Mike provided excellent service and made the whole journey comfortable for you. Enjoy your new ride!
Trustworthy, efficient, kind, respectful and well
managed. We felt informed and comfortable during the entire process.
managed. We felt informed and comfortable during the entire process.
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by PAMBRIEN
Verified Customer
Verified Customer
Dec 12, 2023 -
Westside Lexus responded
It's great to know you felt comfortable and informed throughout your experience with us at Westside Lexus. We appreciate the kind words!
Mike was awesome to work with.
Looking forward to many years of working with Westside Lexus and Mike Nelson.
Looking forward to many years of working with Westside Lexus and Mike Nelson.
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by richard@nelsonduffie.com
Verified Customer
Verified Customer
Sep 22, 2023 -
Westside Lexus responded
We're delighted to know that Mike provided an awesome experience for you at Westside Lexus, Richard. We look forward to serving your automotive needs in the years ahead!
Mike Nelson was lovely, He was recommended to me by
Andrew Nagler, super nice young man. Did not like dealing with Dom in paying for the vehicle. Impossible to get him on the phone, voice mail not wo
Andrew Nagler, super nice young man. Did not like dealing with Dom in paying for the vehicle. Impossible to get him on the phone, voice mail not working for numberous days. And I was paying cash so this should have been the easiest part.
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by dkaplan0926
Verified Customer
Verified Customer
Sep 22, 2023 -
Westside Lexus responded
We appreciate your feedback and are glad to know that Mike provided a positive experience at Westside Lexus. We apologize for any inconvenience you faced with reaching our other team members, we'll certainly look into this matter. Thank you for choosing us!
The sales person was helpful and knew the vehicle well.
He was a pleasure working with. I would recommend the dealership because of the professionals working there.
He was a pleasure working with. I would recommend the dealership because of the professionals working there.
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by rayburdm
Verified Customer
Verified Customer
Sep 20, 2023 -
Westside Lexus responded
We're delighted to know that our sales team at Westside Lexus was able to provide you with a positive experience. Your recommendation means the world to us, thank you! Safe travels in your new vehicle.
Sep 20, 2023 -
rayburdm responded
Thank you Westside Lexus well done.
Great service.
Patient and professional. Mike Nelson was awesome! He never pushed, just wanted to make sure I got what I wanted.
Patient and professional. Mike Nelson was awesome! He never pushed, just wanted to make sure I got what I wanted.
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by VCOFFEEMAN
Verified Customer
Verified Customer
Other Employees Tagged:
Manuel Gomez
Sep 05, 2023 -
Westside Lexus responded
We're glad to know you had a great experience with Mike at Westside Lexus! Our team is always here to ensure our customers leave totally satisfied. Thanks for the positive feedback!
I have purchased 2 new vehicles from this dealership in
the last 11 years and have only good things to say about it. Both times the sales experience has been very good and the service has been exceptional
the last 11 years and have only good things to say about it. Both times the sales experience has been very good and the service has been exceptional.
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by MEGANMC1
Verified Customer
Verified Customer
Aug 30, 2023 -
Westside Lexus responded
We're so glad to know you've had consistently positive experiences with us at Westside Lexus over the years. We appreciate your continued support and look forward to providing exceptional service for many more years!
Great response and straight forward deal.
We have full regard for Westside Lexus and our salesman!
We have full regard for Westside Lexus and our salesman!
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by ddowning3
Verified Customer
Verified Customer
Jun 19, 2023 -
Westside Lexus responded
Thank you for this lovely review of Westside Lexus! We truly appreciate it!
Westside Lexus is our dealership of choice in the Greater
Houston Area, for both Sales and Service of our Lexus Vehicles.
Houston Area, for both Sales and Service of our Lexus Vehicles.
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by JGORSKI1
Verified Customer
Verified Customer
May 15, 2023 -
Westside Lexus responded
Thank you for the review! We appreciate your confidence in the Westside Lexus team to get the job done and hope to see you back!
May 15, 2023 -
JGORSKI1 responded
Thanks for the many years of great service and support!
Beautiful building.
Good interaction with salespeople. Excellent maintenance service.
Anything else I would say to get to 15 word is redundant.
Good interaction with salespeople. Excellent maintenance service.
Anything else I would say to get to 15 word is redundant.
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by Wpenlandjr
Verified Customer
Verified Customer
May 09, 2023 -
Westside Lexus responded
We appreciate you taking the time to leave a 5-star review for Westside Lexus! Thank you for working with our team.