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Mike Pool

Overview Reviews (14) Inventory (135)

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Mike Pool

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Mike Pool

Sales & Leasing Consultant

Huston Chrysler Dodge Jeep RAM

1600 US Hwy 27 S
Avon Park, FL 33825

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5.0

14 Reviews

Overview Reviews (14) Inventory (135)

5.0

14 Reviews

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14 Reviews of Mike Pool

April 11, 2024

Dealership Rating

Employee Rating

After my Jeep was totalled they could not have been more helpful to get me a new quickly. They are absolutely wonderful to work with. helpful to get me a new quickly. They are absolutely wonderful to work with. More

by Cinharper54

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Joe Cilione, Eric Rice, Kameron Schirmer , Eric Rice

Helpful 0

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Apr 16, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

December 08, 2023

Dealership Rating

Employee Rating

They could have explained how to sync my apple phone to nav and comms in this new car!! nav and comms in this new car!! More

by rekorb

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jeff Grossman, Joe Cilione, Allen Peacock, Kirstin Hall , Madeline Familette

Helpful 0

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Dec 11, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us this review. We strive for a wonderful experience for all clients, and it appears we came up short this time. We appreciate hearing about your experience and what we can do better next time. Please reach out if you would like to discuss this in further detail. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

November 11, 2023

Dealership Rating

Employee Rating

Great dealership with great salesman and great customer support service would highly recommend them to somebody shopping for a vehicle support service would highly recommend them to somebody shopping for a vehicle More

by Jpmcmullin

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Boggess

Helpful 0

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Nov 14, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Huston Chrysler Dodge Jeep RAM satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

November 02, 2023

Dealership Rating

Employee Rating

Staff have always been friendly and professional and try to keep us aware of status of work being done. They try to provide reasonable expectations of time frame to complete work as well as cost of service to keep us aware of status of work being done. They try to provide reasonable expectations of time frame to complete work as well as cost of service so no surprises. More

by JETSONS678

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Grossman, Ariana Patterson, Arturo Chavez , Kaleb Chappel

Helpful 0

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Nov 07, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

October 14, 2023

Dealership Rating

Employee Rating

Our salesman, Mike Poole was excellent! The whole experience was very pleasant & we love the vehicle. The whole experience was very pleasant & we love the vehicle. More

by jerabrob

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Cilione , Kaleb Chappel, Wayne Weathersby

Helpful 0

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Oct 14, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you so much! We enjoyed our time with you as well. We look forward to seeing you again soon.

October 06, 2023

Dealership Rating

Employee Rating

Staff worked with me to explain all charges and what my trade in was worth toward my purchase....Caleb took time to set up my online app ... trade in was worth toward my purchase....Caleb took time to set up my online app ... More

by JETSONS678

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Grossman , Kaleb Chappel, Wayne Weathersby

Helpful 0

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Oct 06, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you! It was a Pleasure assisting you!

September 12, 2023

Dealership Rating

Employee Rating

Huston Dealership is outstanding and will do whatever it takes to please their customers. They are 1st on our list for service and the purchasing of new vehicles. takes to please their customers. They are 1st on our list for service and the purchasing of new vehicles. More

by RonB

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Cilione, Ariana Patterson, Arturo Chavez , Wayne Weathersby, Kameron was very very helpful.

Helpful 0

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Sep 14, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Ron, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 07, 2023

Dealership Rating

Employee Rating

I have bought several Vehicles here very satisfied love my Pacifica hybrid in town I get 45 miles a gallon my Pacifica hybrid in town I get 45 miles a gallon More

by eatonfabman

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shaunah Wheeler

Helpful 0

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Sep 12, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to write this review. We're very happy to hear about your positive experience at Huston Chrysler Dodge Jeep RAM. Congratulations on the new Pacifica! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

August 22, 2023

Dealership Rating

Employee Rating

Everyone was very courteous. Mike Pool, my Salesman made buying my Jeep a very easy process. His knowledge of Jeep was Great. The person which did the contract made everything e Mike Pool, my Salesman made buying my Jeep a very easy process. His knowledge of Jeep was Great. The person which did the contract made everything easy to understand. More

by EDSVETTE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Cilione , Wayne Weathersby

Helpful 0

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Aug 25, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

August 08, 2023

Dealership Rating

Employee Rating

A great family owned dealership that will go the extra mile for you and a very clean dealership with many courteous employees mile for you and a very clean dealership with many courteous employees More

by TIGER0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Grossman, Joe Cilione, Allen Peacock, Marc Piety, Ariana Patterson, Arturo Chavez , Madeline Familette, Jessica Gardner, Shaunah Wheeler

Helpful 0

Report | Print

Aug 11, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your feedback with us,. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. We are happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

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