Mike Rios
Mike Rios at Coulter INFINITI

Mike Rios | Page 4

Assistant Service Manager

Coulter INFINITI

6225 E Test Drive
Mesa, AZ 85206

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4.8
117 Reviews
4.8

117 Reviews

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117 Reviews of Mike Rios

February 12, 2025

Dealership Rating
Employee Rating

Coultier has a friendly, knowledgeable service staff who have consistently provided quality service on our QX80. More

by xmetal68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Coulter INFINITI responded

Xmetal68, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 29, 2025

Dealership Rating
Employee Rating

Always great customer service by my favorite associate Mike R. Always takes the time to explain in detail when I have any concerns More

by pvwitt1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Coulter INFINITI responded

Pvwitt1977, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience with Mike. If there's anything further we can do for you, we are happy to help!

January 18, 2025

Dealership Rating
Employee Rating

Mike Rios and all the staff are always friendly, professional and efficient. Always a pleasure going there. More

by dearmo456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Coulter INFINITI responded

Hi Dearmo456, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Coulter INFINITI!

January 15, 2025

Dealership Rating
Employee Rating

At first the service wasn’t the best. It was 2 hours for a simple oil change. I didn’t get any texts about the findings in an inspection. Therefore I didn’t know they were waiting on me. More

by jimsgwing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Coulter INFINITI responded

Jimsgwing, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 13, 2025

Dealership Rating
Employee Rating

Mike from service was very professional. He even left a few mints in my car. More

by tamara.whitmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Coulter INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 18, 2024

Dealership Rating
Employee Rating

Coulter Infinity staff has provided exemplary service in all interactions we have had with them. More

by kalexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Coulter INFINITI responded

Hello Kalexa, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! HAPPY HOLIDAYS!

November 27, 2024

Dealership Rating
Employee Rating

Service Center has been the Best! Great customer service and only work with Mike Rios! He is the reason for me continuing my loyal business!! He’s the Best!! More

by Scmontg3169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Coulter INFINITI responded

Hi Scmontg3169! We're so happy we were able to help you out! We're glad to hear Mike delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 22, 2024

Dealership Rating
Employee Rating

I have been bringing my 2003 Infiniti FX35 to the Service Dept here for over 2 years and the Service team is amazing! My contact Mike Rios is the best in the business, always an awesome experience and I wal More

by christopher_davis_1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez-Torrero

Jan 25, 2025

Coulter INFINITI responded

Christopher_davis_1975, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 12, 2024

Dealership Rating
Employee Rating

Mike Rios is great. Very helpful. Wish the dealership was as good as he is. More

by tomp4872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Stoor

Jan 25, 2025

Coulter INFINITI responded

Tomp4872, thank you so much for the positive review! We look forward to your next visit! Take care!

October 30, 2024

Dealership Rating
Employee Rating

Incredibly friendly and helpful people. The knowledge and experience is second to none I will continue to take my vehicle there for all services needed More

by matthew.carrillo007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toby Hochstetler, Jorge Santiago, Joe Grandberry, Mike Lanzarotto, Kalysha Lopez , Jennifer Corza, Mark Darr, Gustavo Hernandez, Sophia Said

Jan 25, 2025

Coulter INFINITI responded

Hi Matthew.carrillo007, thank you so much for your positive comments about Coulter INFINITI! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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