This is my 3rd vehicle through this dealership. Consistent excellent service from sales, to finance. Would highly recommend Jeep Chrysler Dodge in Greenwich. Ask for Debbie.
"2018 Compass Latitude 4 × 4 Lease"
- Markoff, Amy 123
On 9-30-18 I leased a Jeep Compass Laititude 4 x 4 from the jeep dealership in Greenwich, CT. Christina Granchella from the sales department was extremely knowledeable and professional. Many texts went back and forth since I had alot of questions. Christina answered my texts quickly. The customer service she gave me was just top notch and I knew that this was the dealership for me. When I met with Mike the Finance Mgr to sign some documents he was also extremely professional, knowledgable and efficient. I couldn't be happier.
Thanks again Christina and everyone else who helped. This was a great experience for me.
"Easiest place to buy online"
I live in Manhattan and chose to buy my new Jeep Cherokee here because I got the best price and because of Christina's straightforward and transparent service by phone and email. I visited one Jeep dealership in-person at the very end of August, but the sales person either didn't think I was a serious buyer or was coming off such a good sales month he didn't care. Then I started comparing prices online and reached out to Christina.
I noticed other dealerships had lower online prices (especially via Edmunds), but when I sent those prices back to Christina and asked her to beat them, she explained to me how the other dealerships were including rebates for which I didn't qualify. I went back to the other dealerships... and it turned out Christina was right. Another dealership misled me on the taxes/fees when I was communicating with them online and by phone. There's always a way to save a few hundred dollars by playing dealerships off each other, but I'd recommend anyone who values their time and cares about transparency starts and ends their Jeep search with Christina. She is persistent and responsive without being pushy.
Also - Christina was off work the Saturday I picked up my vehicle but the service could not have been smoother. The vehicle and all the forms were ready for me. Another sales person took the time required to eagerly walk me through all the vehicles' features, help me sync my phone etc.
If the above sounds too good to be true, I'll add that they forgot to fill the gas tank before giving me the vehicle at pick-up. I noticed this and the salesperson profusely apologized and someone from the dealership rode with me to the gas station next door to the dealership and filled up the vehicle with gas right away.
"Great dealership "
They made you comfortable with no pressure to purchase. They give you the time you need to make up your mind on what you want.
Super easy and fast process. I had to find a new vehicle to lease in a matter of days. It was so helpful to me that most of my communication with Christina was done over the phone or email without having to spend hours at a dealership. Just came in a day later to sign some things and drive my car off the lot. Thanks again!
"Easy and Fast"
Our experience was excellent. Gerald answered all our questions and worked with us on price. He knew the Jeep Wranglers from front to back!
The detailing of the Jeep was disappointing. There was dirt and dust on the outside.
Otherwise all went smoothly from sales to finance.
"Making the Lease an easy process"
I had the BEST experience for a first time Leasee. My sales woman (Debbie Sommers) help me through the process. She showed me several options. We discussed different models and the terms of the lease. She answered all of my questions and responded to my emails quickly. The Financial Advisor assisted me with the monies aspect.
Overall, it was a very pleasant experience. I look forward to all of my free oil changes.
"Great Buying Experience "
The staff were very professional. Debbie Sommers listened to exactly what I said & did her best to ensure that my needs were met while making no false promises. We were able to stay within the budget of what I wanted for a car payment. The best car buying experience that I’ve ever had.
"Efficient and hassle free. "
Very courteous and responsive. Never a haggle. Fair and straightforward. Excellent service and very thorough in all respects. Thought their attention to detail was also beyond compare.
"Great experience "
- Serenity Now
I hate buying cars. But Jeep City in Greenwich was great. I visited several other (closer) dealerships and had the typical experience I was dreading, waste of time, hard sell, up sell, etc. I checked City’s website and saw they had a wrangler I may be interested in. I called at 7:30 and spoke to Debra who was knowledgeable and extyhelpful. She stayed late to make sure I had all the details. She was off the next day but arranged to have the car ready for me to test drive, Debra had Al and Eddy help me and they were also great and easy to work with. Got the price I needed without hassle, great service and inventory. Coincidentally I was speaking with a colleague today who had the exact experience that I did. Highly recommend.