Mike Sperando | Page 43

Buying a new car Was buying a new car for the first time in 16 years. The experience was so much easier than I remember. The dealership is knowledgeable and friendly Was buying a new car for the first time in 16 years. The experience was so much easier than I remember. The dealership is knowledgeable and friendly. Got the car I wanted for a reasonable price. Would recommend them to friends and family. More

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New truck Just brought a new dodge from Vince great guy very knowledgeable and helpful would definitely recommend him. So if your looking for a new vehicle don' Just brought a new dodge from Vince great guy very knowledgeable and helpful would definitely recommend him. So if your looking for a new vehicle don't hesitate to go there More

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Great Experience It was a pleasure dealing with the professional crew at Route 1 Dodge especially my salesperson Andrew. He was friendly and caring My overall experie It was a pleasure dealing with the professional crew at Route 1 Dodge especially my salesperson Andrew. He was friendly and caring My overall experience was great. More

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Jeep Patriot Purchase I usually dread the "car buying" experience; however, this was without a doubt the most favorable experience in my life. I purchased a 2016 used Patr I usually dread the "car buying" experience; however, this was without a doubt the most favorable experience in my life. I purchased a 2016 used Patriot my son discovered on-line....we walked in and were linked with Paul Falciglia, discussed exactly what we wanted with respect to price/trade-in etc., and he could not have been more accommodating and professional......no hard-sale pressure tactics nor patronizing demeanor.....he projected friendliness, trustworthiness, and helpfulness. Andrew also offered assistance while Paul was handling details so that we weren't left sitting and waiting. The administrative/paperwork process was not arduous or prolonged....I don't even think the process took much more than an hour....the car was prepped, polished, and filled with a tank of gas. It was a pleasure doing business with this dealership!! More

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Great Experience My salesman was Paul. He was very quick, and listened to what I said. I appreciated that he didn't try to push anything I didn't want on me, that's pa My salesman was Paul. He was very quick, and listened to what I said. I appreciated that he didn't try to push anything I didn't want on me, that's part of why I made the purchase. I was very pleased with my experience. Furthermore, the vehicle is in excellent condition. The oil is perfect, I can tell it was actually changed before going up for sale. All the fluids were good. The brakes are good too, I probably have another few months before I will need to change the rear brake pads. The rotors are in perfect condition. It appears that the rear ties are the original Bridgestone low profiles that came with the vehicle, and the grad is still good. The front ones have been replaced with a cheaper option, but this is common practice. The only reason I don't give a 5 star rating is that it would have been nice to be offered a coffee or water. I was there a few hours, but that's not the end of the world. More

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Fantastic salesperson Andrew Gayle's-Jones worked to get me the best deal and options I wanted, he was very personalable and took his time, even though he was being pulled Andrew Gayle's-Jones worked to get me the best deal and options I wanted, he was very personalable and took his time, even though he was being pulled in many directions, very pleased! Winfred Morris More

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Service department JP and Barbara where wonderful. A teenager and a car can be a nightmare and was. They made a terrible situation a not so bad. They cared about helping JP and Barbara where wonderful. A teenager and a car can be a nightmare and was. They made a terrible situation a not so bad. They cared about helping me and fixing the car and did so without totally killing my budget. I recommend to everyone this service department. No hard sells for things in fact they did everything to save me some money. Also I bought the vehicle here it was used did my research and the salesman was terrific . The finance guy was great no hard sell I bought a warranty as my son was driving it, it was expensive there was no hard sell at all. It was the best thing I ever did as I said my son drives it. JP and the warranty have saved me several times. Folks this is a good place to shop and service your car. More

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Great experience. Professional and courteous. I gave the dealership a 5. Clean and comfortable environment. Salesman Paul F. was very helpful. My car was totaled and I needed a new vehicle. His I gave the dealership a 5. Clean and comfortable environment. Salesman Paul F. was very helpful. My car was totaled and I needed a new vehicle. His kindness and professionalism was appreciated during this stressful event. More

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liars The salesperson trick me and the financial person lied. Liars Liars . I was taken advantage of more than once, lies on top of lies and tricks, They di The salesperson trick me and the financial person lied. Liars Liars . I was taken advantage of more than once, lies on top of lies and tricks, They did everything they could to make sure I kept a vehicle they know I was not happy with, knowing there was other options, but dragged me along with lies on top of lies. I didn't get to test drive the vehicle nor was lead to believe the vehicle I brought was the only one I qualified for, liars. I found out I could have change the vehicle if I was not happy with it and my 2004 had more in it then this 2017 vehicle I was trick to get because I was told a lie about my credit score, there was other vehicles I know I could have gotten, but that lying saleperson worked with the lying financial person and sold me what he wanted to sale, liar liar liars including that lying manager More

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Excellent service! I have been to a lot of dealerships where I am either ignored or undervalued. I never feel that way at Route 1 Chrysler/Dodge/Jeep! Today was no exc I have been to a lot of dealerships where I am either ignored or undervalued. I never feel that way at Route 1 Chrysler/Dodge/Jeep! Today was no exception! Andrew Gayles-Jones helped me out today and went above and beyond to make sure that my needs were met! Mike Sperando took the time to explain all of my options to me and answered all of my questions (no matter how silly they may have seemed!). I am always thankful for the friendly and helpful service that I receive at this dealership and ALWAYS recommend it to my friends and family! More

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