Mike Stoupakis

Very valuable Volkswagen repair service car owners I have a 2021 VW ID4 electric car. I bought it with 2500 miles and I took the car to the service more than six times. The car's electric motor was not makin a 2021 VW ID4 electric car. I bought it with 2500 miles and I took the car to the service more than six times. The car's electric motor was not making any noise at 56th Street Brooklyn. They replaced a part for $1600. We said okay, okay. A few days later another light came on. I went to Brooklyn Volkswagen again and they checked and said there was a small battery in the electric car. They said it was not working and replaced it three days later, the same light. The electric system was not working. It came on again at Brooklyn Volkswagen. I brought it in and they ran diagnostics, this time a high power battery. They said my car had 45,000 miles and they said they couldn't do it for me. They said they didn't have an electrical engineer and told me to go to Bayridge Volkswagen. I went and bought a Radovi first and went 10 days later. They said they couldn't do it for me. They said they went to Long Island Platinum Volkswagen. I called and made an appointment and went two weeks later. Okay, they looked at it and made a check and then charged me $259.00. I asked why they weren't changing the batteries. they told me your car has a TLC plate, the warranty is 50,000 miles, that's how many TLC plate cars have. did you see the miles on the car, why didn't you tell me? Platinum Volkswagen lied, but why 100,000 miles when buying a warranty? You say 8 years, I bought a warranty, I paid $2600.00 extra, is something like this possible, why didn't you tell me? I said I would put a TLC plate when buying the car. Brooklyn Volkswagen is hostile to me, since you don't understand, why did you change the small batteries in an electric car, they made me waste my time. Bayridge Volkswagen spoke honestly, named me. Platinum Volkswagen sent me, a nice mechanic, now I'm looking for a lawyer to help me, Volkswagen USA to file a lawsuit, thanks Ali kondakci 3322621439. I have diagnostics showing that the batteries were dead at 45,000 miles, they don't have technicians who understand electric cars. Brooklyn and Bay Ridge VW????? Don't buy an electric Volkswagen car. The battery dies after 45,000 mails. Don't buy a VW. Case no: CP122900367 More

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Brooklyn VW service was a terrible experience. I dropped my atlas sport off to have it repaired under warranty for faulty infotainment system. The part was ordered and I left my vehicle at VW ove I dropped my atlas sport off to have it repaired under warranty for faulty infotainment system. The part was ordered and I left my vehicle at VW overnight. I was told by text by a service tech esquiel that my car was ready the following day after the new part was put in. My wife took uber there to pick up the car but they changed their story last minute about how the part wasn't the right one or that it wasn't installed properly. They were speaking in riddles. We lost time and pay and to say they would give us a loaner vehicle however they didn't have one at their location!!. It took all day up until they told us to come there that the issue wasn't fixed. They wasted our time. Me and my wife both work and can't afford to work around their schedules. Time to move on to another VW dealer and see if they can rectify this issue. BROOKLYN PEEPS stay away from these amateurs..... More

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Worst experience ever. The management at this place is non existent. If a customer waits months for a repair and a manger says nothing throughout all the correspondence it’ The management at this place is non existent. If a customer waits months for a repair and a manger says nothing throughout all the correspondence it’s a clear indicator on how this place is run. I will definitely be writing an extensive letter to corporate. With these type of business practices, I don’t forsee the manager or place sticking around much longer. More

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I took my 2017 Mitsubishi outlander sports to have my Catalytic converter replaced after it got stolen. After I collect my vehicle I drove to PA my vehicle broke down on the highway I tow it to a dealers Catalytic converter replaced after it got stolen. After I collect my vehicle I drove to PA my vehicle broke down on the highway I tow it to a dealership I found they installed an aftermarket catalytic converter in my vehicle. I cost me $975 .00 to fix . I took the vehicle back to them they removed the aftermarket catalytic converter and replaced another after market converter. If you took your vehicle there for that reason check out your vehicle to see what they installed.. More

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