Mike Townsend
Mike Townsend at Burtness Chevrolet, INC.

Mike Townsend | Page 14

Finance Manager

Burtness Chevrolet, INC.

802 Genesis Dr
Orfordville, WI 53576

Contact Me
5.0
148 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

34 yrs, 1 mo

5.0

148 Reviews

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148 Reviews of Mike Townsend

May 29, 2024

Dealership Rating
Employee Rating

We have been servicing our vehicles at Burtness Chev for several years and am happy with the work that’s been done, we trust your service people to complete whatever needs to be done in a professional manne More

by fkschultz1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2024

Burtness Chevrolet, INC. responded

Thank you so much for your detailed and thoughtful feedback! We’re thrilled to hear that both our service and sales teams have consistently met your expectations. It’s wonderful to know that Lance and Dan provided excellent service during your recent purchase. Your recommendation means a lot to us, and we look forward to continuing to meet your transportation needs!

May 25, 2024

Dealership Rating
Employee Rating

I am always treated warmly and listened to. I trust Burtness Chevrolet to give me an honest assessment of my vehicle and to fix anything that is necessary. I always buy my cars at Burtness. More

by streichdonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Ryan, Brian Bowditch , I am not sure of their names but I always have great service from those in the repair department.

Jul 30, 2024

Burtness Chevrolet, INC. responded

Thank you for your kind words! We're thrilled to hear you feel warmly treated and trust us with your vehicle needs. Your loyalty means a lot to us, and we're here to keep providing the honest and dependable service you expect!

May 21, 2024

Dealership Rating
Employee Rating

Everyone at the dealership worked with me to be sure I had a good experience and left with a vehicle I would be happy with. I would (actually already have), recommend this dealership to anyone considering More

by jcrawf43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2024

Burtness Chevrolet, INC. responded

It’s fantastic to hear that everyone at the dealership worked together to ensure you had a positive experience and found the perfect vehicle. Your recommendation means a lot!

May 18, 2024

Dealership Rating
Employee Rating

This Service Department always lives up to their name-SERVICE! (Unlike another dealer that I had the misfortune to have to deal with in an emergency situation 80 miles from home.) Burtness has alwa More

by DADIGREENLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2024

Burtness Chevrolet, INC. responded

It sounds like Burtness Chevrolet's Service Department has really made a strong impression with their consistency and customer care. It's great that you've found a place that provides such reliable service compared to your past experiences. If there's anything else you'd like to share or if you need further assistance, feel free to let me know!

May 10, 2024

Dealership Rating
Employee Rating

Anna is great to work with and goes above and beyond for her customers. I would highly recommend her to anyone. More

by dklassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2024

Burtness Chevrolet, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that Anna went above and beyond for you and that you would highly recommend her. We appreciate your support and look forward to assisting you again!

May 07, 2024

Dealership Rating
Employee Rating

I love the fact that the salespeople at Burtness let you look and are not aggressive. They give you space to look on your own but are there when you want/need them! More

by jodybushwhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2024

Burtness Chevrolet, INC. responded

Thank you for the fantastic feedback! We’re delighted to hear that you appreciate our salespeople’s approach of giving you space to browse while being available when needed. We strive to make the car-buying experience as comfortable and enjoyable as possible. We look forward to assisting you again in the future!

May 05, 2024

Dealership Rating
Employee Rating

The service department is knowledgeable and always helpful. Only dealer I trust taking my vehicle to. More

by Brad Blueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Kobs

Jul 30, 2024

Burtness Chevrolet, INC. responded

Thank you for the great review! We’re thrilled to hear that you find our service department knowledgeable and helpful, and that you trust us with your vehicle. We appreciate your loyalty and look forward to continuing to provide you with excellent service!

April 27, 2024

Dealership Rating
Employee Rating

Service department is very accommodating. Rental car ready when needed and and return of rental car and pick up of mine went very fast and friendly, Kyle is great! More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Kobs, Lance Baker, Brian Bowditch , Kyle in service, is 5 a 5 star worker.

Jul 30, 2024

Burtness Chevrolet, INC. responded

Thank you for the great feedback! We’re thrilled to hear that Kyle and our service department provided you with fast, friendly, and accommodating service. We appreciate your support and look forward to assisting you again!

April 21, 2024

Dealership Rating
Employee Rating

This was for a Safety Recall which I called to make an appointment.to get scheduled, was surprised to get it in the very next day with a very early, Schedule time, which I prefer. More

by bojo2103
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Ryan , Receptionist & Service Dept. Rick

Apr 22, 2024

Burtness Chevrolet, INC. responded

We're glad to hear that you were able to schedule your Safety Recall appointment quickly and at a convenient time! Providing prompt and convenient service is important to us, and we're pleased we could accommodate your preference for an early schedule. If you have any further feedback or if there's anything else we can assist you with, please let us know. We appreciate your support!

April 08, 2024

Dealership Rating
Employee Rating

Staff is always friendly and helpful. I feel they have my best interests at heart. More

by jwkmpohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerrie Schmidt

Apr 11, 2024

Burtness Chevrolet, INC. responded

We're delighted to hear that you consistently find our staff friendly and helpful! Ensuring our customers' best interests are at heart is a priority for us, and we're glad that you feel well taken care of. Thank you for your kind words and for choosing us. If you ever need anything or have any questions, please don't hesitate to reach out.

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