Mike Trump | Page 3

Never have loaner vehicles when you need one, have bought several new vehicles there and still can not get a loaner when needed. several new vehicles there and still can not get a loaner when needed. More

by dward399 Verified Customer Verified Customer

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The service department at McSweeney in Clanton, AL took care of the work that our Dodge Charger needed. Mike is very conscientious and courteous, so who could ask for more? We will continue to have our ca care of the work that our Dodge Charger needed. Mike is very conscientious and courteous, so who could ask for more? We will continue to have our car maintained here, as we have always done in the past. More

by JKDELOACH Verified Customer Verified Customer

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The service was pretty good the people really really nice and I will refer them for someone else to buy a vehicle from them. and I will refer them for someone else to buy a vehicle from them. More

by GATORBIGT Verified Customer Verified Customer

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Everyone is respectful and friendly. Tom Brown is fantastic. He came out to talk to me on a cold day when no one else would. I’ve purchased 4 vehicles through him. They all need to be li Tom Brown is fantastic. He came out to talk to me on a cold day when no one else would. I’ve purchased 4 vehicles through him. They all need to be like him. More

by FANCHER_PAM Verified Customer Verified Customer

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Good job just forgot to set air pressure in tires had to go back the next day for that. go back the next day for that. More

by LARRYNJOYCE Verified Customer Verified Customer

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A lot better service and they know what they are doing better service all a round better service all a round More

by cjbush53 Verified Customer Verified Customer

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Waiting area is clean and the complimentary refreshments are a nice addition. My visit was for the first 5k mile service. My truck right at 4900 miles. I did this out of habit. The dealer only changed the o are a nice addition. My visit was for the first 5k mile service. My truck right at 4900 miles. I did this out of habit. The dealer only changed the oil and added a sticker to remind me of service due at “9898”. Contrary to the sticker that also reads to “change your motor oil and filter every three months or 3,000 miles”. The sticker is also contrary to the owners manual Maintenance Schedule. The owner’s manual identifies the 7,500 mile mark for service (oil&tire rotation). The manual also lists several case-by-case triggers for service (e.g. display messages). I guess my 5 stars is saying “great job at changing my oil”.(no tire rotation though) My lengthy comment is pointing to inconsistency in the staff’s knowledge of when service is required and what actions are required. I would have preferred they save me the hour of time by saying “oh you’re only at 4900. We recommend you come back at 7500 and we’ll do the service then. Unless you have a specific concern with the truck’s performance. Any problems?” This makes me think, if I go back at 9898 per the sticker…I’LL miss the tire rotation “7500 mile” scheduled event. I guess that would be disappointing if it sabotages some warranty benefit. (I guess I’ll read more into that later.) More

by dvdratliff Verified Customer Verified Customer

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They made me feel like I was at home while getting my truck serviced. Service department is great. truck serviced. Service department is great. More

by aircastle1955 Verified Customer Verified Customer

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Josh Chesser was real knowledgeable about the trucks he sold us, they were very timely on the service sold us, they were very timely on the service More

by STEVESTREET72 Verified Customer Verified Customer

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Great service and cery helpful with all my needs they always go above and beyond . always go above and beyond . More

by MJACKS0 Verified Customer Verified Customer

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