Mike Urroz
Mike Urroz at Car Factory Outlet Hollywood
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Mike Urroz

Sales Manager

Car Factory Outlet Hollywood

5200 South State Road 7
Davie, FL 33314

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31 Reviews
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31 Reviews

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31 Reviews of Mike Urroz

June 29, 2022

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Employee Rating

All the negative reviews are true. i just been there today after i called 3 times to be sure the car is there for a test drive and guess what? the lady by the reception said yes come in More

by cristian.popa33020
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: George Gil, Diego Choy, Alex Mendizabal , Reibert Diaz

Jul 02, 2022

Car Factory Outlet Hollywood responded

Hi Cristian ! We apologize for your negative experience. It’s unfortunate that there was miscommunication with our team regarding the vehicle you were interested in. We've been in business for over 25 years and customer service has always been our Priority. I can assure you that our team goes to great lengths, so customers like you have all relevant information they need to make the best purchase. Please do not hesitate to contact us so we may fully understand your experience and work to change your opinion on our dealership. Best regards Car Factory Management

Jul 02, 2022

cristian.popa33020 responded

This is the copy paste answer you have for everyone with a bad experience . this is how you know you scammers and bad people. i prefer to pay more but give my money to other dealership.

February 24, 2022

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Employee Rating

Roberto help me with my purchase ! I am very happy with my car! Thanks for all your services! We will recommend this dealership More

by garygousse32
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto

Feb 25, 2022

Car Factory Outlet Hollywood responded

Thank you for sharing your experience with us! We are very pleased our team was able to provide you with a 5-star experience. Congratulations! Best regards Car Factory Management

February 13, 2022

Dealership Rating
Employee Rating

Did not hear from them. Not even a email confirming receipt of my message. Bad More

by Desiree
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: George Gil, Diego Choy, Alex Mendizabal, Eloy Garcia, Nick Mendizibal , Reibert Diaz, Gianni Garcia

Feb 15, 2022

Car Factory Outlet Hollywood responded

We apologize for the inconvenience that you experienced while you were here. We strive to not only provide our customers with a 5-Star experience, but we want to help each customer find the right car at the right price. Please contact us at your earliest convenience, so we may fully understand your grievances and work to change your opinion of our dealership. We look forward to hearing from you. Best regards Car Factory Management

December 05, 2021

Dealership Rating
Employee Rating

Finally a place with some cars to choose from. I found a really nice car for a great price even in this day and age. More

by Don.G
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 12, 2021

Dealership Rating
Employee Rating

High pressure sales tactics. $5,000 dealer fees and they are non-negotiable. They make you sign a non refundable deposit form. Once you give that deposit you are screwed! Im sick to my stomach for falling f More

by taravan
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: George Gil

September 24, 2021

Dealership Rating
Employee Rating

Nice cars and service here.Friendly and no pressure, Nice cars and service here. Friendly and no pressure, helped me with finance and all went very smooth. Nice place to get your car from. More

by Mitch Monten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Choy, Eloy Garcia , Reibert Diaz, Gianni Garcia

May 23, 2021

Dealership Rating
Employee Rating

I found that Car Factory makes it easy to find a new vehicle. I looked online, then went in person and did two test drives. I made my selection and processed the paperwork. The salesman was super friend More

by Chris Bower
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 26, 2021

Dealership Rating
Employee Rating

I don't even know where to begin with my most wonderful car buying experience at Car Factory Outlet. Before heading over, I was very nervous. For me, car buying had always been a little intimidating especi More

by Young
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 24, 2021

Dealership Rating
Employee Rating

When I drove off in my new SUV, I had such confidence. Driving off the Car Factory Outlet lot with not just having a reliable car but having a reliable car that I absolutely love. Walking into this place More

by Hattie Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 09, 2021

Dealership Rating
Employee Rating

We found a super deal on an SUV here! The salesman was very nice and did not pressure us and we found the style and color that we liked. They have so much to pick from that it can be hard to choose! Great More

by carlhewitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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