Mike Wilcox | Page 2

Worst 5-6 hours of me and my daughters life spent here today 1/3/24. Started off at 2:30 with her vehicle of choice, said she didnt qualify because of score. Suggested a vehicle around 18k. However she qu today 1/3/24. Started off at 2:30 with her vehicle of choice, said she didnt qualify because of score. Suggested a vehicle around 18k. However she qualified for 30k around 6:30pm? Now how did that happen? After insisting on putting my daughter in 3 cars she did not want, they gave an approval for the first one she saw 5 hours before. But wait , with an added $3500 after “approval”. We walked out at this point but our trying to be loyal and repeat customers from her 2021 purchase all went down the drain for what? Greed, games, lies and waisted time. I took off a half day to help my daughter to get her car and lost a whole day of work. We drove from Paulding county, over an hour away bypassing 4 Hyundai dealers to do repeat business. How can I be compensated for my waisted time? More

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I researched looking for a vehicle online before purchasing. The price online, the dealership price was why I came to this dealership after losing my vehicle in Hurricane Helene. I had great communi purchasing. The price online, the dealership price was why I came to this dealership after losing my vehicle in Hurricane Helene. I had great communication with the staff prior to my arrival. The price at the dealership ended up being $5,000 more! Jason the manager stated that the price online is only to bring customers in. It was very misleading! How do you trust the integrity of the dealership after that? They do all these addons to the vehicle that increase the final price, and these are addons that can't be removed. So I was really disappointed with the price they were claiming online. You would never be able to walk out with that price. They also say to get the better "discounted" price you need to finance with them, even just for a short amount of time. They also stated that you pay for the taxes upfront and after the car is registered they will pay that amount back to you. That was not the case. The whole communication was garbage. The vehicle was everything it claimed to be, my sales person Mike was very nice and tried to get me the best price, but management wouldn't budge. They would say things like "we will work with you to get you closer to the price you want" but with all the taxes and fees it was no where close to what I wanted to pay. The whole process also took over 6 hours which is ridiculous! I felt rushed and in a bind knowing I needed a vehicle, I wish I had time to look around more. I flew in from Tampa for this vehicle thinking I was getting a competitive price. If I knew the price was higher I could've got a vehicle back home for the same price and would have saved the money on the flight and not had an 8 hr drive back home. In the end I felt taken advantage of, I know it's all a game to talk it up and I was a victim of that scheme. More

by KP Verified Customer Verified Customer

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Mike Wilcox was one the best sales person I have dealt with buying a car. I really appreciate his honesty and Integrity. with buying a car. I really appreciate his honesty and Integrity. More

by GWVOLS1 Verified Customer Verified Customer

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2700 invoice…. Local mechanic…500 dollar repair . This dealership tried to take advantage of us!!! We are telling everyone not to buy or do business here. We are ma Local mechanic…500 dollar repair . This dealership tried to take advantage of us!!! We are telling everyone not to buy or do business here. We are making and telling that this business lies, stealing, cheating….. many bad Reviews!! More

by BONDSMJ Verified Customer Verified Customer

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Good experience. Not pushy. Helpful. Good selection of vehicles on the lot. Local dealer. Close. Not pushy. Helpful. Good selection of vehicles on the lot. Local dealer. Close. More

by BROOKSEA40 Verified Customer Verified Customer

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Good friendly service easy to work with all sales people extremely helpful especially sales manager very clean facility would highly recommend extremely helpful especially sales manager very clean facility would highly recommend More

by HOTRODSDAD Verified Customer Verified Customer

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We were very happy with our purchase and staff at Shottekurk Hyundai .Mike Wilcox was such a good salesperson and we enjoyed working with him. He truly wanted us to have a great experience and was so Shottekurk Hyundai .Mike Wilcox was such a good salesperson and we enjoyed working with him. He truly wanted us to have a great experience and was so attentive during the whole process. We would highly recommend this dealership and working with Mike More

by IZERDL Verified Customer Verified Customer

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Kind friendly and professional Service, listen, and willing to help with whatever needs there is Nice building very clean dealership is 90 miles away from where I live but the drive is worth the good c willing to help with whatever needs there is Nice building very clean dealership is 90 miles away from where I live but the drive is worth the good customer service More

by HOTRODSDAD Verified Customer Verified Customer

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We had a great experience with Ammar and Mike buying our new car. They were knowledgeable and helpful in every way! new car. They were knowledgeable and helpful in every way! More

by CANNONLH84 Verified Customer Verified Customer

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Great experience purchasing my new Santa Cruz! Purchase was made easy and both salesman and sales manager were great! Purchase was made easy and both salesman and sales manager were great! More

by KUROWSKIATL Verified Customer Verified Customer

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