Mikey Lam | Page 6

I love that I can drop off my truck very early in the morning. Because my job start very early in the morning. Drop my keys in the drop box and get a call when my truck is ready. Have always been treated morning. Because my job start very early in the morning. Drop my keys in the drop box and get a call when my truck is ready. Have always been treated very well at Hudson Nissan from the day I bought my truck from Mikey. Thank you all for your professionalism it’s greatly appreciated. Because we all know it’s hard to find these days. Thank You all at Hudson Nissan. 👍🏻 More

by JFOOTE0 Verified Customer Verified Customer

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Great service! !! Was fair on trade in and worked to get me into a new truck !! Was fair on trade in and worked to get me into a new truck More

by PDOGG176 Verified Customer Verified Customer

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Thank you again for the great service. Wait time was my only issue with this visit. Wait time was my only issue with this visit. More

by carissakase Verified Customer Verified Customer

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We just purchased a 2021 Nissan. From Mikey Lam. He was very professional and on point. No pressure. Will use him again. Positive expe. From Mikey Lam. He was very professional and on point. No pressure. Will use him again. Positive expe. More

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This is going to be a long review but everyone needs to know what the practice is for people who buy from this dealership. So the experience started off lovely I give them customer service was great when t know what the practice is for people who buy from this dealership. So the experience started off lovely I give them customer service was great when they wanted money. So after I was approved for my car a Hyundai Tucson everything seemed ok. I test drove the car I let them know that the tire was flat when they pulled it around for the test drive and I was told ok We are going to take care of it. So I said replace it correct the answer was yes ma’am. Ok drive off the next two days paperwork signed assured all maintenance was done. So I get a low pressure warming and a maintenance warning a mere two days after having the car. So I make an appointment I’m told before even coming oh they must have forgotten to reset the maintenance ticker and the tire must be cold shocked im like no this is the same tire that was flat it needs to be replaced. So I get there and I’m told they will repair but won’t replace so I’m instantly upset bc this shouldn’t be happening and I just got this vehicle. So they repair the tire tell me the maintenance was already done. Fast forward to April 11th I get my oil changed not at the dealership but it was changed. Fast forward again to two weeks ago I start noticing that the car is not accelerating as it should. So I make an appointment and drove it there for the appointment didn’t drive anywhere else but the dealership. So they are going over everything me either paying the diagnostic fee or the repair cost not both ok so I leave my car. This was a Saturday on that following Tuesday im called by an advisor named Patrick and I am told that the car needs a new engine and it would be 14000 dollars as if I’ve had this car for years. Mind you I purchase it the end of February literally the end of February. So I’m told to pay that or pay the 179 for the diagnostic fee. So as I’m sitting in my home in disbelief I decided to google my car and low and behold there is a recall on the engine where the campaign is to prevent the exact thing that happened to my vehicle from happening and the safety recall is for the exact thing that happened to my vehicle. Now mind you I know there is nothing that states a dealership can’t sell a used car with a recall on it but wow they had this car sitting on their lot for months with an open recall didn’t get it serviced sold it to me and still didn’t have the human decency to say there is a recall on it. I don’t know what a 120 point inspection covers but clearly they dropped the ball on this one. I definitely will never ever do business with these people again. From the salesman Mickey to Casey the finance manager all the way to Patrick the service technician. And that’s only because of the way things are being handled never an apology still after all of this they have yet to say well Ma’am there is a recall on this vehicle you should take it to Hyundai for maintenance it was pay us to tell you we sold you a janky vehicle. They have a way to tell your car needs an alignment but no way to know there is a recall. I don’t buy it. Beware this place seriously. More

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GN and Mikey were amazing!!! They got me all set and secure for my family. GN took his time to know me to be able to get me set and comfortable for my family. Mikey never gave up I missed one day to com secure for my family. GN took his time to know me to be able to get me set and comfortable for my family. Mikey never gave up I missed one day to come and followed up all the way till the end. I highly recommend them to go shop!! Amazing customer service! More

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Mikey Lam is an awesome salesman, he went above and beyond to make sure I got the car I wanted and within the payments I was comfortable with. He also got me a warranty and gap in a comfortable payment beyond to make sure I got the car I wanted and within the payments I was comfortable with. He also got me a warranty and gap in a comfortable payment and all this with a great attitude. My best car buying experience to date. Thanks Mikey More

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Mikey magic Mikey Lam was very helpful, knowlgeable, and patient throughout this entire purchasing process. I highly recommend Mikey and the staff/personnel of H Mikey Lam was very helpful, knowlgeable, and patient throughout this entire purchasing process. I highly recommend Mikey and the staff/personnel of Hudson Nissan o those wanting or needing to purchase a vehicle More

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Friendly salesman who respects what you are looking for,respects your time,processed transaction in timely matter. Had the car I was looking at on internet,explained the features of the car before I le for,respects your time,processed transaction in timely matter. Had the car I was looking at on internet,explained the features of the car before I left the lot...Enjoyable experience. More

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Amazing customer service great! The sales team went above and beyond to meet our needs. The vehicle is awesome. I'm glad I chose this dealership and beyond to meet our needs. The vehicle is awesome. I'm glad I chose this dealership More

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