Misty Searcy | Page 3

Not at all satisfied. After front alignment was done they say they test drove my car and said I need rear brakes done. I already had rear and front brakes done so I did After front alignment was done they say they test drove my car and said I need rear brakes done. I already had rear and front brakes done so I did not believe them and said I would never come back. I was also charged extra for miscellaneous charge on my invoice and was quoted a price of 109.00 for front end alignment but was charged 119.00 instead of 109.00. I have my receipt and fill something should be done about these extra charges. They did not even try to explain extra charges to me. Shop manager/supervisor was very impolite. My name is Paula Davis and you may email or call me about this experience because I am certainly NOT SATISFIED NOT AT ALL. My service was 12/27/23 customer number 312986 THANKS AND I HOPE SOMEONE DOES SOMETHING ABOUT THIS BAD EXPERIENCE I HAD WITH SUPRME CHEVROLET CADILLAC 23085 LA1 in PLAQUEMINE LA 70764 More

by PBDAVIS57 Verified Customer Verified Customer

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The receptionist at the front desk when you walk in very nice and professional. On the other hand service department receptionist need more people skills. I work customer services desk and its how you talk nice and professional. On the other hand service department receptionist need more people skills. I work customer services desk and its how you talk to people. More

by harrislofton12 Verified Customer Verified Customer

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I called first and the person answering the phone was polite and answered all my questions. She told me I could come in right then, (I only live 1/2 mIle away. Also, they checked on my warranty and told polite and answered all my questions. She told me I could come in right then, (I only live 1/2 mIle away. Also, they checked on my warranty and told me that my issue would be covered. I did wait about 3 1/2 hours for completion but, the waiting area was comfortable, had good coffee, and nice television., I would return. Laurie Raborn More

by Annie Raborn Verified Customer Verified Customer

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very much improved service nice new wait area service performed was excellant wonderful visit there performed was excellant wonderful visit there More

by je1 Verified Customer Verified Customer

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People were friendly and work on my truck right away did not repair the truck. not repair the truck. More

by grhoffman1 Verified Customer Verified Customer

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I brought my '21 Silverado in for warranty work, and ended up waiting for 3 1/2 hours. Not once did the 2 ladies at the service desk inform me of the progress of my repair, and when I did ask them a qu ended up waiting for 3 1/2 hours. Not once did the 2 ladies at the service desk inform me of the progress of my repair, and when I did ask them a question, they were rude to me for having taken them away from their computer shopping! More

by guidry8850 Verified Customer Verified Customer

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Misty Searcy was very professional, courteous and extremely understanding with my vehicle situation. I felt that Misty and Supreme Chevrolet West went the extra mile to accommodate me and my family. extremely understanding with my vehicle situation. I felt that Misty and Supreme Chevrolet West went the extra mile to accommodate me and my family. Highly Recommend you ask for Misty at Supreme Chevrolet West! More

by GEAUXBONE Verified Customer Verified Customer

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Excellent customer service along with vehicle service! It is always a pleasure in doing business with them. It is always a pleasure in doing business with them. More

by R. THOMAS Verified Customer Verified Customer

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Calvin is a real dependable worker . He is very friendly and trustworthy . Works in a timely manner He is very friendly and trustworthy . Works in a timely manner More

by JOSIETHMS Verified Customer Verified Customer

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The service was quick and the result was excellent. The technician was very knowledgeable and his explanation was easy to understand. The lady that checked me in was fr iendly and quick. Left there wit The technician was very knowledgeable and his explanation was easy to understand. The lady that checked me in was fr iendly and quick. Left there with confidence that the work was done as well as it could be. More

by K.COPSEY8 Verified Customer Verified Customer

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