my wife and i called spitzer ford dubois, pa, and spoke
to associate Wade Lobbestael about a vehicle that was listed online. we were extremely impressed by his professionalism, to the point and thorough a
to associate Wade Lobbestael about a vehicle that was listed online. we were extremely impressed by his professionalism, to the point and thorough answers and knowledge of the vehicle we called about. so much so, that we drove almost three hundred miles from southern new jersey, and with his continued assistance, purchased the vehicle we were interested in. he went out of his way to the point of assisting us in renting and loading my vehicle on a u-haul dolly to tow our vehicle back home. his interest in assisting us with our local hotel accommodations and our safe return to new jersey reflects highly on his character. unfortunately traits such as these are not often found, and too often disregarded when dealing with retail customers these days. it was an all-around refreshing experience that we would certainly do again.
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by chuck and ann
Other Employees Tagged:
Robin Curry
, Morgan Lingle, Wade Lobbestael
Aug 30, 2024 -
Spitzer Ford Dubois, LLC responded
We are very happy to hear that Wade provided you with such a positive experience! We sincerely value your business and look forward to serving you with any future vehicle needs.
Very pleased with our experience at Spitzer Ford Dubois.
Brianna Connors was accommodating, helpful, and knowledgeable in our purchase. Very satisfied with this dealership. A big 👍!
Brianna Connors was accommodating, helpful, and knowledgeable in our purchase. Very satisfied with this dealership. A big 👍!
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by catfish15
Aug 26, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Used to be a great place to go but everytime we get
service done they tell us we need something. We literally had 4 new tires put on in June and they told us we needed them!
service done they tell us we need something. We literally had 4 new tires put on in June and they told us we needed them!
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by LIMIFETTERS
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Everyone was very polite and professional.
A very quick and easy transaction. Highly recommend Spitzer Ford Dubois!
A very quick and easy transaction. Highly recommend Spitzer Ford Dubois!
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by Shelly S.
Verified Customer
Verified Customer
Other Employees Tagged:
Wade Lobbestael
Aug 12, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you so much, Shelly, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Spitzer Ford Dubois, LLC!
Brianna was very helpful and so was Mitch.
They listened to our concerns and took our needs into consideration when they were working with us. We love our Ford escape.
They listened to our concerns and took our needs into consideration when they were working with us. We love our Ford escape.
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by pjla311
Verified Customer
Verified Customer
Aug 05, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brianna met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!
Wade was awesome and knew his stuff!
But out of his reach the process took a long time.
But out of his reach the process took a long time.
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by Little Red
Verified Customer
Verified Customer
Other Employees Tagged:
Wade Lobbestael, Susan Roush, Homer Roush
Aug 04, 2024 -
Spitzer Ford Dubois, LLC responded
It's great to hear that Wade able to help. Our goal is to make sure everyone who walks through the door leaves happy. We appreciate your patience. Thank you for choosing Spitzer Ford Dubois, LLC!
Scott Wineberg was a great salesman.
Made me feel comfortable he was so polite thank you Scott
Made me feel comfortable he was so polite thank you Scott
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by Sheilarupprecht
Other Employees Tagged:
Scott Wineberg
Jul 08, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Wade is awesome, very knowledgeable and very
straightforward . Service is a huge plus as well.
straightforward . Service is a huge plus as well.
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by psvuocolo
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Dietz, Wade Lobbestael
Jun 24, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Wade here at Spitzer Ford Dubois, LLC.
Everyone was courteous and my services were completed in
a timely fashionable manner! Thank you!!
a timely fashionable manner! Thank you!!
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by radarlovez269
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brad Giraud
, Kenneth Crana Jr., Susan Roush
Jun 20, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
Friendly, courteous staff willing to help get you into a
vehicle that fits your needs and budget. We never felt rushed the entire time we were there which was about 4 hours due to Wade and Mitch being extre
vehicle that fits your needs and budget. We never felt rushed the entire time we were there which was about 4 hours due to Wade and Mitch being extremely busy with other purchases that were taking place the same day.
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by DSR10259
Verified Customer
Verified Customer
Other Employees Tagged:
Morgan Lingle, Wade Lobbestael
Jun 17, 2024 -
Spitzer Ford Dubois, LLC responded
Here at Spitzer Ford Dubois, LLC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad you enjoyed your experience working with Wade and Mitch, and it was a pleasure having you at the dealership. We appreciate your review!