Mitch Ronsonet
Mitch Ronsonet at Lake City GMC

Mitch Ronsonet | Page 2

Service Manager

Lake City GMC

508 E Duval St
Lake City, FL 32055

4.9
469 Reviews
4.9

469 Reviews

Write a Review

469 Reviews of Mitch Ronsonet

October 03, 2026

Dealership Rating
Employee Rating

Mitch and Mike are the best, Always fantastic customer service with a smile. Mike got me in and out in excellent time. I was able to watch the tech do my vehicle service….competent and efficient. Hi More

by MCHLPSCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike

Oct 19, 2026

Lake City GMC responded

Thank you for recommending our service team! We are glad Mitch and Mike made your visit friendly and efficient and that you felt confident in the technician’s work.

September 29, 2026

Dealership Rating
Employee Rating

I had to wait 4 hours for my tire service because they sold my tires the day before my appointment and did not tell me More

by clubhouseathletics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Lake City GMC responded

We are sorry you faced a four-hour wait and were not informed about the tire availability before your appointment. Your time matters, and we understand how frustrating that was. Please contact our service manager directly if you would like to discuss the delay and communication.

September 28, 2026

Dealership Rating
Employee Rating

Fast friendly service as always complete oil change and inspection on my 2025 GMC in less then 30 minutes. Thanks again! More

by talkrus004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Polvere, Kodie Mercer

Oct 19, 2026

Lake City GMC responded

Thank you for returning to Lake City GMC! We are glad your oil change and inspection were completed quickly with the friendly service you expect. We appreciate your continued support.

September 26, 2026

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Employee Rating

I only deal with the serviceI department and it’s great, but the prices are extremely high.. More

by philandcheryl0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Polvere, Kodie Mercer

Oct 19, 2026

Lake City GMC responded

Thank you for your kind words about the service department. We also appreciate your feedback about pricing and understand that cost matters. Our service team can discuss the details of an estimate or invoice with you whenever you have questions.

September 16, 2026

Dealership Rating
Employee Rating

Mitch and his team provide the best service around. I would never go to any other service dept because the team there are so helpful and easy to deal with. Top notch service! More

by AWARD6
Recommend Dealer
Yes
Oct 19, 2026

Lake City GMC responded

Thank you for your continued trust in Mitch and the service team! We are glad they have been helpful and easy to work with. We appreciate your kind recommendation.

September 15, 2026

Dealership Rating
Employee Rating

The service was fast, everyone was friendly, and the waiting room was very comfortable. I was able to work without interruptions while I waited. More

by VALBUHDEE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Polvere, Kodie Mercer

Oct 19, 2026

Lake City GMC responded

Thank you for sharing your experience! We are glad the prompt service and comfortable waiting area let you keep working during your visit. We appreciate your business.

September 13, 2026

Dealership Rating
Employee Rating

The service department at Lake City GMC was able to get me in and replace my battery without me having an appointment. The service department always provides fast excellent service. More

by lcrews12
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Lake City GMC responded

Thank you for your feedback! We are glad the team was able to help with your battery and get you on your way promptly. We appreciate your continued trust in Lake City GMC.

September 09, 2026

Dealership Rating
Employee Rating

I have traded with this dealership for many years. I have always been very pleased with service department. More

by mmilton1051
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Lake City GMC responded

Thank you for the many years of business and trust! We are glad you have been pleased with our service department. We appreciate your continued support.

September 07, 2026

Dealership Rating
Employee Rating

Friendly personnale. Very hellpful Prompet attention to my needs Thank you!!!! Waiting area was very nice More

by lmhall1027
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Polvere, Kodie Mercer

Oct 19, 2026

Lake City GMC responded

Thank you for your kind feedback! We are glad the team was attentive and helpful and that you enjoyed the waiting area. We appreciate your business.

September 01, 2026

Dealership Rating
Employee Rating

Friendly courteous and helpful. Truck was fixed correctly and have not had any issues after repair. Their was efficient and fast More

by clubhouseathletics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Lake City GMC responded

Thank you for your feedback! We are glad the repair went well and that the team was friendly and efficient. We appreciate you trusting us with your truck.

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