Mitch Varga

We called the dealership on a Thursday to return a leased vehicle and purchase a 1500 truck. He told us one of their other dealerships had taken one in and it would be detailed and sent to the dealership we vehicle and purchase a 1500 truck. He told us one of their other dealerships had taken one in and it would be detailed and sent to the dealership we were at. On Friday I received a text and a phone call because he felt this particular truck would not be a good fit for us. He then told us he had Tahoe that would be perfect, however it was $10,000 more than we wanted to spend. He assured us that he would be able to make the deal work at our price and where we wanted our payments to be. We returned to the dealership and looked at the truck. Two hours later we were discussing the pricing. After the final numbers were given, he was supposed to take off an additional $1000. At the end of this discussion they took off the $1000, but they had to add money to cover plates and other things which totaled $500. Almost three hours later, he told us we would be out of there in 30 minutes. Two and a half additional hours later, we were exhausted and hungry. This is when they took us to the finance office, At that point neither of us would even sit down because we needed to get out of there. We informed the finance officer that we did not want to pay for the plates because as a veteran, there should be no cost for the plates. He told us he couldn't transfer the plates from a lease to a purchase - which we found is not true when we went to the DMV. The problem was that they never provided us the deal they said they would give us and they charged us for plates we didn't need to pay for. I was exhausted and hungry so I signed the papers at that time. Overall, bad dealership in our opinion. In addition, get pre-approved at a credit union before going to any dealership because a loan from the dealership will cost you a lot more in the end. More

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I had an awesome experience at Napleton Chevrolet. Jason, the car salesman, was knowledgeable and helpful throughout the process of finding what was right for me. Jake, the sales manager, helped to se Jason, the car salesman, was knowledgeable and helpful throughout the process of finding what was right for me. Jake, the sales manager, helped to seal the deal for the exact car I had my eye on. Lastly, Mitch was honest and clear throughout the entire financing process. They all made buying my new 2025 Equinox a breeze! Highly recommend for all of your car buying needs. More

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Sales team was fast and friendly. Welcomed us at the door and listened to what we were looking for. Welcomed us at the door and listened to what we were looking for. More

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Very efficient. Rocky went above and beyond for us. We were in and out of there on a Saturday morning too. I would would buy from them again, and definety recommend Rocky went above and beyond for us. We were in and out of there on a Saturday morning too. I would would buy from them again, and definety recommend buying from them. More

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Easy to deal with for the most part. Matched the discount another dealer offered me Matched the discount another dealer offered me More

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The entire sales staff was excellent to work with - they did everything possible to gain my business. Tried a dealer trade but when that failed offered me an in-stock vehicle at a further reduced price to did everything possible to gain my business. Tried a dealer trade but when that failed offered me an in-stock vehicle at a further reduced price to complete the deal! More

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Had an excellent experience with salesman Michael De Paulo (with help from Tyler and Patrick) and Mitch Varga. They did a dealership trade to get the vehicle I wanted. Paulo (with help from Tyler and Patrick) and Mitch Varga. They did a dealership trade to get the vehicle I wanted. More

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Very friendly very helpful. Jared was knowledgeable. We enjoyed working with him. Jared asked a lot of questions took notes and found the vehicles that I was interested in. Foun Jared was knowledgeable. We enjoyed working with him. Jared asked a lot of questions took notes and found the vehicles that I was interested in. Found them promptly in the system and we did the test drive. I’m very happy with my purchase. Thank you. More

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