Mohamed Genena

Competitive pricing, great sales person. Large inventory to choose from. We were able to do most of the negotiating over the phone. Final process was quick and painless Large inventory to choose from. We were able to do most of the negotiating over the phone. Final process was quick and painless More

by martinezcr1965 Verified Customer Verified Customer

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The sale of my car was good, but at the point of agreement of the price and terms i was told i was going to get my windows tinted and clear bra put on the car included in the deal and i even mention agreement of the price and terms i was told i was going to get my windows tinted and clear bra put on the car included in the deal and i even mentioned it to the finance person i believe his last name was Hulk and when i mentioned it to him he did not even correct me he just said ok and kept going with the finance documents as it was already close to closing. my salesman told me we can schedule the tint and clear bra install on Wednesday 12/17/2025 @ 4:15 pm and i bought the car on Friday 12/12/2025. I showed up at 4:15 on Wednesday the 17th and Mohammad met me at the service department and took my car and had me wait in the service department, and i waited for 1 1/2 hours and i saw my car pull up and Mohammad get out of my car and came in to get me. Mohammad said i have good news and bad news i got my front license plate mount on the car but i wont get the window tint or the clear bra for my car because Mohammad did not put the tint or clear bra in my deal. i asked why he even scheduled my install with me in the first place because it was very disappointed especially with my time that was wasted through this process. if a salesman gives his word on something and a company does not back the deal even if they went around and did not add it to the paperwork the salesman /Alpine did not follow through even when the salesman messed up, you should make it right with the customer and take care of the mistake. Makes me rethink being a reoccurring customer or recommending my friend's and family to the dealership. More

by dykstradanny Verified Customer Verified Customer

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DO NOT USE THIS DEALERSHIP, ABSOLUTELY THE WORST SALES MANAGEMENT TEAM YOU WILL EVER DEAL WITH. They are extremely unprofessional, disrespectful and they will screw you as best as they can. They do nit MANAGEMENT TEAM YOU WILL EVER DEAL WITH. They are extremely unprofessional, disrespectful and they will screw you as best as they can. They do nit want to build trust with you, they dont care who they screw to make a buck, and I would seriously recommend for everyone to stay away from them. I usually do not write reviews for companies. Especially bad ones but what I experienced today i was compelled to write this. DO NOT USE THIS COMPANY, YOU WILL GET SCREWED. More

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Really great customer service, everyone was exceptionally helpful and I would most definitely purchase here again helpful and I would most definitely purchase here again More

by Adrianne Verified Customer Verified Customer

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The dealership was easy to work with and Mohammad took great care of us during the car buying process. great care of us during the car buying process. More

by ryanmcc03 Verified Customer Verified Customer

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Best service I have had from a dealership. They are super helpful and reliable. I will keep bringing my truck here. They are super helpful and reliable. I will keep bringing my truck here. More

by Joshua.daddis Verified Customer Verified Customer

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This dealership provided a positive experience when purchasing a vehicle. Went the extra mile to work with us purchasing a vehicle. Went the extra mile to work with us More

by george_visnic Verified Customer Verified Customer

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Mohammed is the best salesman I've ever dealt with when buying a new vehicle. He is very knowledgeable and very respectful. We really respected our time dealing with him.he even told us about his experien buying a new vehicle. He is very knowledgeable and very respectful. We really respected our time dealing with him.he even told us about his experiences when he leased a Hummer last year. He did not push the sale at all. He was very patient, and explained everything. At the end of the sale, we became very good friends. Very honest person. More

by philip.j.weltman Verified Customer Verified Customer

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Very attentive. Answered all our questions. Patient and available. Good job. Nice working with you. Answered all our questions. Patient and available. Good job. Nice working with you. More

by Cranke1 Verified Customer Verified Customer

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Purchase experience was pleasant and reasonably efficient. Sales Rep, Mohamed, was very helpful and knowledgeable, and was most accomodating in assisting me. Preparation and completion of the fi efficient. Sales Rep, Mohamed, was very helpful and knowledgeable, and was most accomodating in assisting me. Preparation and completion of the finance documents was efficient and all docs were clearly explained. This was our 4th purchased/leased vehicle from Alpine Buick GMC and as always, we are very pleased with our new GMC Terrain -- and also appreciate, the efficiency and helpfulness of your associates. Our thanks to all.😊 More

by catherine H Verified Customer Verified Customer

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