Mohammad Dmour
Mohammad Dmour at Principle BMW of San Antonio

Mohammad Dmour

Service Manager

Principle BMW of San Antonio

15507 I-10 West
San Antonio, TX 78249

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Mohammad Dmour

July 11, 2025

Dealership Rating
Employee Rating

Quick and efficient one-day service on my BMW. Appreciated a complimentary LIFT ride. Would return for future maintenance. More

by Lbedoyt1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John G.

Jul 13, 2025

Principle BMW of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 06, 2025

Dealership Rating
Employee Rating

Associates are very helpful very knowledgeable vey professional very informative very precise and they are thorough More

by jraluyen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2025

jraluyen10 responded

Holly Bell is very professional very helpful knowledgeable and informative

July 04, 2025

Dealership Rating
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Everyone was kind and organized. My advisor has great communication in updating me about my car status. More

by Lauraann35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendon Cassil

Jul 04, 2025

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Feel free to reach out to us if you need anything. Have a wonderful day.

July 04, 2025

Dealership Rating
Employee Rating

Holly services advisor top notch does a good job explaining process and keeping me advised More

by thadkenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

Jul 10, 2025

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

Dealership Rating
Employee Rating

Best experience ever purchasing a vehicle. Listened to the customer and very service oriented towards the buyers requests. More

by Tmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2025

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 25, 2025

Dealership Rating
Employee Rating

Excellent customer service with timely communication keeping us updated with status. Highly recommend John Gamboa service manager and dealership for service on your BMW. Thank you! ⭐️⭐️⭐️⭐️⭐️ More

by tx.senorita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gamboa

Jun 29, 2025

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Jun 30, 2025

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 25, 2025

Dealership Rating
Employee Rating

I can’t rate BMW Principe any higher! Thank you, Don Wilkinson and the entire team for superlative service, follow up and excellent guidance. We were beyond impressed with your knowledge More

by hilary.weinstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wilkinson

Jun 26, 2025

Principle BMW of San Antonio responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2025

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Employee Rating

Don Wilkinson did an amazing job ordering my new 2026 X5. He made the transfer of my lease very easy and delivered a new custom order very timely More

by jjfarris494
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wilkinson

Jun 29, 2025

Principle BMW of San Antonio responded

Hi, thank you so much for your positive comments about Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

Jun 30, 2025

Principle BMW of San Antonio responded

Hi, thank you so much for your positive comments about Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2025

Dealership Rating
Employee Rating

Excellent and Courteous Service, especially Rolando Rocha and Bremen, the Service Representative! They went above to provide Excellent Service!! More

by gmartinj683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Breden

Jun 27, 2025

Principle BMW of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2025

Dealership Rating
Employee Rating

The people there are good at what they do, very professional and friendly, they offer transportation to its customers if your car is not ready on time, clean eating area where you can watch sports More

by donraypetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Principle BMW of San Antonio responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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