Mohammad Dmour
Mohammad Dmour at Principle BMW of San Antonio

Mohammad Dmour

Service Manager

Principle BMW of San Antonio

15507 I-10 West
San Antonio, TX 78249

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4.4
65 Reviews
4.4

65 Reviews

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65 Reviews of Mohammad Dmour

December 20, 2025

Dealership Rating
Employee Rating

Always a pleasure of taking the vehicle for service. Took in for warranty repair and they found a problem with the right front terminal that was leaking and was repaired while there. More

by fjlaluz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendon Cassill

Dec 24, 2025

Principle BMW of San Antonio responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

December 18, 2025

Dealership Rating
Employee Rating

Work completed on time, loaner car provided, service advisor helpful. Waiting areas are comfortable and attractive. More

by larrycobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2025

Principle BMW of San Antonio responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

December 15, 2025

Dealership Rating
Employee Rating

Went in for service and had an outstanding experience for my first time at this location. More

by acamacho482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Principle BMW of San Antonio responded

Hi, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

Dec 20, 2025

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2025

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Employee Rating

Great dealership and staff especially service advisor Paul Gallardo you all are professional s.will highly recommend you More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Principle BMW of San Antonio responded

Daniel, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Dec 20, 2025

Principle BMW of San Antonio responded

Hi Daniel, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2025

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Employee Rating

Good Service, polite, professional. helpful. Service rep Gilbert was great! Genius desk person also helped immensely. More

by jmurgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Principle BMW of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle Collision Center. Until the next time we meet, take care!

Dec 20, 2025

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2025

Dealership Rating
Employee Rating

BMW of San Antonio is a well run dealership with very nice and knowledgeable employees. I enjoy my 2025 X5M60i so much I purchased two. More

by Sstraub944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2025

Principle BMW of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle Collision Center. Thank you, and have a fantastic day!

December 03, 2025

Dealership Rating
Employee Rating

John Gamboa was awesome. Great communication, response responses in a timely manner, and professionalism all around. That’s my go to guy at BMW! More

by Haitham.Werfelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gamboa

Dec 04, 2025

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Collision Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2025

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Employee Rating

MJ was patient, knowledable and always willing to help. Stellar experience and I am glad to be back home with the BMW family. More

by RJP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2025

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2025

Dealership Rating
Employee Rating

Great experience. Victor valued my time and worked with me and my huya and to find us the right BMW for us. More

by Lguzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2025

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Collision Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 28, 2025

Dealership Rating
Employee Rating

I have been receiving services at BMW for some time now, and my service advisor, Ryan Watson, has been exceptional. He consistently provides clear communication and thoughtful recommendations regarding my v More

by LaTasha F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Watson

Nov 30, 2025

Principle BMW of San Antonio responded

Hello Latasha, we're happy you found our staff to be so supportive during your experience here at Principle Collision Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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