Mohammad Dmour | Page 3

Ryan was very thorough in gathering initial information prior to the service and keeping me informed as the car was being serviced. I would highly recommend him to others. prior to the service and keeping me informed as the car was being serviced. I would highly recommend him to others. More

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From our very first purchase, which was 9 years ago till now we have had exceptional service. In particular two service advisors Kristian Chen and Albert Sanz. They have been the reason I continue to servic now we have had exceptional service. In particular two service advisors Kristian Chen and Albert Sanz. They have been the reason I continue to service our vehicles at Principal BMW. The work has been top notch without any other issues needing to be addressed. Thank you. More

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Great service advisor Jaun C. and great timely service from tech. Even with an issue with loaner vehicle, it was addressed quickly. and great timely service from tech. Even with an issue with loaner vehicle, it was addressed quickly. More

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The service personnels and coach was the best. They went beyond and made sure we were always updated. They went beyond and made sure we were always updated. More

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I always have a good experience at principle BMW. Helpful, experienced employees that take care of you. Helpful, experienced employees that take care of you. More

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The level of service at the dealership is great. Erin, our service advisor, has been magnificent. That said, this is the third time in 2+ months that we've brought the 330i in for the same sympto Erin, our service advisor, has been magnificent. That said, this is the third time in 2+ months that we've brought the 330i in for the same symptoms. Not sure if there is a significant issue with the car. That said, it is running great at the moment. More

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Very pleased with our dealer. He didn’t put pressure on us, but thoroughly reviewed the car and our options. He didn’t put pressure on us, but thoroughly reviewed the car and our options. More

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I took my car in to have my back rear brakes to get replaced i was very happy overall very knowledgeable, explained cost over the phone before they started working on it. Chidubem chukwu provided me wi replaced i was very happy overall very knowledgeable, explained cost over the phone before they started working on it. Chidubem chukwu provided me with outstanding customer service. Highly recommend friends, family. More

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Impeccable service, we I will definitely purchase another vehicle from them. Our client advisor, Cayden, went above and beyond all expectations to ensure we were taken care of. if you’re looking to purchase vehicle from them. Our client advisor, Cayden, went above and beyond all expectations to ensure we were taken care of. if you’re looking to purchase a BMW, make sure you reach out to Cayden. More

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First visit to this dealership is impressive with an outstanding facility and courteous service staff. outstanding facility and courteous service staff. More

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