82 Reviews
Write a Review82 Reviews of Mohammad Dmour
February 21, 2026
I had my X1 serviced this past week. Lauren, the service agent, was absolutely fantastic! She had a loaner vehicle ready after checking in, and kept me informed on the status of my vehic Lauren, the service agent, was absolutely fantastic! She had a loaner vehicle ready after checking in, and kept me informed on the status of my vehicle during the process. When I returned the loaner vehicle my car was clean and ready for pick up More
Other Employees Tagged: Lauren Montez
February 17, 2026
Ryan was very thorough in gathering initial information prior to the service and keeping me informed as the car was being serviced. I would highly recommend him to others. prior to the service and keeping me informed as the car was being serviced. I would highly recommend him to others. More
February 08, 2026
From our very first purchase, which was 9 years ago till now we have had exceptional service. In particular two service advisors Kristian Chen and Albert Sanz. They have been the reason I continue to servic now we have had exceptional service. In particular two service advisors Kristian Chen and Albert Sanz. They have been the reason I continue to service our vehicles at Principal BMW. The work has been top notch without any other issues needing to be addressed. Thank you. More
Other Employees Tagged: Kristen Chen
February 06, 2026
Great service advisor Jaun C. and great timely service from tech. Even with an issue with loaner vehicle, it was addressed quickly. and great timely service from tech. Even with an issue with loaner vehicle, it was addressed quickly. More
Other Employees Tagged: Juan Cantu (Advisor)
January 21, 2026
The level of service at the dealership is great. Erin, our service advisor, has been magnificent. That said, this is the third time in 2+ months that we've brought the 330i in for the same sympto Erin, our service advisor, has been magnificent. That said, this is the third time in 2+ months that we've brought the 330i in for the same symptoms. Not sure if there is a significant issue with the car. That said, it is running great at the moment. More
Other Employees Tagged: Erin McAlpin

