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Monica Moreno-Davila
Monica Moreno-Davila at Seguin Chevrolet

Monica Moreno-Davila

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.4
108 Reviews
4.4

108 Reviews

Write a Review

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

109 Reviews of Monica Moreno-Davila

April 30, 2024

Dealership Rating
Employee Rating

Very busy service department. I feel like they want to do everything they can to take care of all of their customers. Monica certainly stepped up and took care of my needs and did More

by M. G. Cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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April 25, 2024

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Employee Rating

My emergency to most would have been ignored but Seguin Chevolet made my emergency theirs and had me in and out within an hour. Respect and honesty is what I received. More

by LUANNLAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Syble Kline

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Apr 25, 2024

Seguin Chevrolet responded

Dear Luannlawson, Thank you for sharing your positive experience with us! We're thrilled to hear that we were able to address your emergency promptly and efficiently. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again. Best regards, Jeremy Sims General Manager

April 24, 2024

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Employee Rating

Good service great customer service everyone is always nice always fix my issues with my vehicle More

by R.SANCHEZ2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Perez

Helpful
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Apr 25, 2024

Seguin Chevrolet responded

Hey R.SANCHEZ2112, Thank you for sharing your positive experience with us! We're thrilled to hear that you received good service and excellent customer care from our team. We appreciate your loyalty and look forward to serving you again in the future. Best regards, Jeremy Sims General Manager

Apr 25, 2024

Seguin Chevrolet responded

Hi R.SANCHEZ2112, We appreciate your kind words. We're thrilled to have provided you with excellent service! Have a great day. Sincerely, Jeremy Sims, General Manager

April 19, 2024

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Employee Rating

Always friendly and answers my questions. Does a good job checking everything on my vehicle. More

by LVK67T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez

Helpful
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Apr 22, 2024

Seguin Chevrolet responded

Hi LVK67T, Thank you for taking the time to share your positive experience with us! We're glad to hear that our team provided friendly service and addressed all your questions. We aim to ensure your vehicle is in top-notch condition. If you need assistance in the future, please reach out. Best regards, Jeremy Sims General Manager

Apr 22, 2024

Seguin Chevrolet responded

Hi LVK67T, Thank you for choosing us! Your positive review means a lot to our team. Have a great day. Sincerely, Jeremy Sims, General Manager

April 18, 2024

Dealership Rating
Employee Rating

Nothing to say i don't feel comfortable they just think in ur money mmm More

by FT6066270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: AJ Medrano, Beca Ramirez, Ivan Perez, Brian Lopez, Michael Littlefield

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Apr 19, 2024

Seguin Chevrolet responded

Hi FT6066270, I'm sorry to hear about your discomfort and any misunderstanding regarding our services. Ensuring your satisfaction is our priority. Please feel free to contact me at (830) 303-4381, so we can address your concerns and work to make things right. Best regards, Jeremy Sims General Manager

April 16, 2024

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Employee Rating

I like seguin chevrolet every time that I take my card for service it's what we get good service nice waiting room like to walk around check out all those nice vehicle's that they have thank yall. More

by BUSTOS41379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Medrano, Beca Ramirez, Jenn Tejada, Luisa Ramirez, Sam Hood, Belia Rodriguez, Brian Lopez, Michael Littlefield, Orlando Rios

Helpful
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Apr 16, 2024

Seguin Chevrolet responded

Hi BUSTOS41379, Thank you for the fantastic review! We're glad you had a positive experience with us. Have a great day. Sincerely, Jeremy Sims, General Manager

April 13, 2024

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Employee Rating

Great customer service skill they were on top of their game yah. Great job. Yah More

by BUSTOSJR97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 15, 2024

Seguin Chevrolet responded

Hi BUSTOSJR97, We're thrilled you had a great experience! Visit us again soon for more outstanding service. Sincerely, Jeremy Sims, General Manager

April 10, 2024

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Employee Rating

The staff always tries to accommodate to the best of their ability. They were able to get me out within an hour and that was amazing! More

by TIFFANY.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 10, 2024

Seguin Chevrolet responded

Hi Tiffany, Thank you for your wonderful feedback! We're delighted to hear that our staff could accommodate you efficiently. Providing excellent service in a timely manner is our goal, and we're thrilled that we could meet your expectations. We look forward to serving you again in the future! Best regards, Jeremy Sims General Manager

April 09, 2024

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Employee Rating

Professional customer service. Very knowledgeable Advisors. Show appreciation for customers and willing to advise on the best approach to resolving the client’s issues. Will ret More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyson

Helpful
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Apr 09, 2024

Seguin Chevrolet responded

Hi Jeff, We greatly appreciate your feedback! Providing professional and knowledgeable customer service is our priority, and we're glad to hear that you had a positive experience with our advisors. We look forward to serving you again in the future. Best regards, Jeremy Sims General Manager

April 07, 2024

Dealership Rating
Employee Rating

My experience was great. Monica was very helpful. Everyone was friendly and I felt right at home.. More

by Lin
Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila

Helpful
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Apr 08, 2024

Seguin Chevrolet responded

Hi Lin, Thank you for your kind review. We are glad to hear Monica was helpful during your service visit. Have a great day. Sincerely, Jeremy Sims, General Manager

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