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Monica Payton
Monica Payton at Shottenkirk Hyundai

Monica Payton

Social Media Manager

Shottenkirk Hyundai

300 Liberty Blvd
Canton, GA 30114

Contact Me
4.6
31 Reviews

I have worked in the automotive industry for 6 years and enjoy my role working with our awesome community. I have a wonderful family that enjoys traveling with me and graciously supports my love for all things Disney. The best part of my job is putting on events for our staff and community. I hope to meet you soon!

Dealership Experience

8 yrs, 10 mos

Industry Experience

8 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.6

31 Reviews

Write a Review

31 Reviews of Monica Payton

September 21, 2025

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Employee Rating

These people DO NOT CARE ABOUT THEIR CUSTOMERS! !!! I urge you to find a different dealer to service or to buy your vehicle. More

by still_krazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Huynh, Robert Vallejo, John Donawho

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Sep 25, 2025

Shottenkirk Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact us at (770) 769-2752 and ask for one of our managers.

August 23, 2025

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The staff is friendly and helpful. The wait time is reasonable. We appreciate the experience here. More

by Christy_moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2025

Shottenkirk Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

September 11, 2024

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The service experience was good as Mercedes. I did ask for a trade-in value and I never got a response. More

by TOMPKMIKE
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 12, 2024

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

August 03, 2024

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Employee Rating

Poor communications with this dealership throughout the service event. Lack of accountability on multiple levels. More

by RONNHARRIS
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Huynh , Amy

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Aug 08, 2024

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

May 20, 2024

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Employee Rating

Great customer service and attention giving and grate options on vehicle and really helpful thank you More

by ASBZHPARO
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 21, 2024

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

May 19, 2024

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Employee Rating

The service team did a great job on the oil change for my 2018 Hyundai Tucson. Will definitely be bringing my vehicle there for any work that needs to be done. More

by angelamariemeyer73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Huynh, Adam Nguyen, Mike Wilcox, Alex Pinkney, Ammar Saleem , Edward Denovellis, Henry Pierre, Jacob Weaver

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May 20, 2024

Shottenkirk Hyundai responded

angela, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 18, 2024

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Employee Rating

Had the best help ever in finding the perfect car from Tiyon. Couldn’t have asked for anyone better! More

by OHAYITSBAI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Huynh, Adam Nguyen , Tiyon

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May 20, 2024

Shottenkirk Hyundai responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

May 14, 2024

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Employee Rating

The salesman made the process very easy. Very nice people over at Shottenkirk. I would absolutely buy a car from them again! Very pleasant experience! More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Huynh, Adam Nguyen, Alex Pinkney

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May 15, 2024

Shottenkirk Hyundai responded

NICK, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

May 11, 2024

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Employee Rating

Calvin palm was amazing and made the experience as enjoyable as possible. I would request him everytime More

by JESSICAPARISTHERAPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wilcox

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May 13, 2024

Shottenkirk Hyundai responded

JESSICA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 06, 2024

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Employee Rating

Fast and efficient service without any aggressive sales. The team sets clear expectations for time of service. More

by ckm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2024

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

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