Amazing service.
Got me in and out at a great time and remembered my complementary maintenance.
Got me in and out at a great time and remembered my complementary maintenance.
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by zach2399
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mike Wilcox
, Edward Denovellis, Tim Huynh, Adam Nguyen, Henry Pierre, Alex Pinkney, Jacob Weaver
Feb 12, 2024 -
Grand Hyundai of Canton responded
zach, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Everyone is helpful and friendly.
on time and super profesional. Very helpful and explains everything.
on time and super profesional. Very helpful and explains everything.
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by OAREGULLIN1169
Verified Customer
Verified Customer
Other Employees Tagged:
Tim Huynh, Henry Pierre
Feb 05, 2024 -
Grand Hyundai of Canton responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!
Everyone is helpful and friendly.
From the receptionists to sales to finance. Service department is quick and informative.
From the receptionists to sales to finance. Service department is quick and informative.
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by KEITH.LASALLE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tim Huynh, Ammar, Elvia, Gabe
Feb 05, 2024 -
Grand Hyundai of Canton responded
KEITH, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Everyone is happy friendly helpful very good
I love
this dealer will recommend with every friend
this dealer will recommend with every friend
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by chitran51
Verified Customer
Verified Customer
Other Employees Tagged:
Edward Denovellis, Bernard Ehrlich, Owen Fritz, Elvia Hernandez, Tim Huynh, Alex Pinkney, Mike Wilcox Jr
Feb 05, 2024 -
Grand Hyundai of Canton responded
Hi, thank you for sharing your experience with us. We appreciate your feedback!
Friendly, hard working, Tim, Ammar, Elvia, and Gabe
worked the impossible to get me in an affordable car. The receptionists, Vanessa and Faith, were super friendly and helpful. Great experience and hig
worked the impossible to get me in an affordable car. The receptionists, Vanessa and Faith, were super friendly and helpful. Great experience and highly recommended.
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by KEITH.LASALLE
Verified Customer
Verified Customer
Other Employees Tagged:
Elvia Hernandez, Tim Huynh
Jan 30, 2024 -
Grand Hyundai of Canton responded
KEITH, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!
The service was great the people were extremely helpful I
will definitely be coming back
will definitely be coming back
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by SEWELLBRENTON17
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Elvia Hernandez, Tim Huynh, Alex Pinkney
Jan 17, 2024 -
Grand Hyundai of Canton responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!
They are good when I buy the car but when I have a
problem on the car after, they are not support well. I recommend buy the car at the another dealer shop
problem on the car after, they are not support well. I recommend buy the car at the another dealer shop
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by Kwan
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Wilcox
, Elvia Hernandez, Adam Nguyen
Nov 28, 2023 -
Grand Hyundai of Canton responded
On behalf of our dealership, we would like to apologize that you were not totally satisfied with your last visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact me, Tim Huynh on my cell phone at (706) - 503-1068 so I can further assist you.
Nov 28, 2023 -
Kwan responded
It's been less than two weeks since I bought a new car, and even though I discovered a defect in the car and requested service, I received a response from the dealer saying there was nothing they could do.
I liked the color of the car that your dealership had, so I broke my promise with another dealer and paid more for the car than the other dealer's price, but I am very disappointed in the after-sales support.
The manager said he would discuss it with a professional technician and contact me, but I haven't heard back yet. I continued to contact the salesperson, but there was no answer to my phone or text message.
This makes me think again that even if I have to wait for a vehicle, I should go to a dealer with good reviews and buy it.
I will call you at the number you gave me when I have time. My guess is it will be around Saturday or Sunday.
Sales person is very kind and well explain what I need to
know. I found a car waht I exactly want to buy.
know. I found a car waht I exactly want to buy.
More
by Kwan
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Wilcox
, Elvia Hernandez, Tim Huynh, Adam Nguyen
Nov 16, 2023 -
Grand Hyundai of Canton responded
Kwan, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!
Absolutely nothing was done quickly or without issue from
the original purchase to having to resign paperwork days later and they still didn’t have it correct.
the original purchase to having to resign paperwork days later and they still didn’t have it correct.
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by baj_kdj
Verified Customer
Verified Customer
Other Employees Tagged:
Elvia Hernandez, Adam Nguyen, Rudy Vonderheide
Great service!
Professional and quickly done. Checked on items I asked them to as well
Professional and quickly done. Checked on items I asked them to as well
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by danielle.leigh.tidwell
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Elvia Hernandez, Adam Nguyen, Jacob Weaver
Sep 29, 2023 -
Grand Hyundai of Canton responded
danielle.leigh.tidwell, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!
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9 yrs, 10 mos
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