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Monica Payton
Monica Payton at Grand Hyundai of Canton

Monica Payton | Page 3

Social Media Manager

Grand Hyundai of Canton

300 Liberty Blvd
Canton, GA 30114

Contact Me
not yet
rated
32 Reviews

I have worked in the automotive industry for 6 years and enjoy my role working with our awesome community. I have a wonderful family that enjoys traveling with me and graciously supports my love for all things Disney. The best part of my job is putting on events for our staff and community. I hope to meet you soon!

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

32 Reviews

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32 Reviews of Monica Payton

February 11, 2024

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Employee Rating

Amazing service. Got me in and out at a great time and remembered my complementary maintenance. More

by zach2399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Nguyen, Mike Wilcox, Alex Pinkney , Edward Denovellis, Tim Huynh, Henry Pierre, Jacob Weaver

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Feb 12, 2024

Grand Hyundai of Canton responded

zach, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 04, 2024

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Employee Rating

Everyone is helpful and friendly. on time and super profesional. Very helpful and explains everything. More

by OAREGULLIN1169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Huynh, Henry Pierre

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Feb 05, 2024

Grand Hyundai of Canton responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

February 02, 2024

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Employee Rating

Everyone is helpful and friendly. From the receptionists to sales to finance. Service department is quick and informative. More

by KEITH.LASALLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Huynh, Ammar, Elvia, Gabe

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Feb 05, 2024

Grand Hyundai of Canton responded

KEITH, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 02, 2024

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Employee Rating

Everyone is happy friendly helpful very good I love this dealer will recommend with every friend More

by chitran51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elvia Hernandez, Alex Pinkney , Edward Denovellis, Bernard Ehrlich, Owen Fritz, Tim Huynh, Mike Wilcox Jr

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Feb 05, 2024

Grand Hyundai of Canton responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

January 28, 2024

Dealership Rating
Employee Rating

Friendly, hard working, Tim, Ammar, Elvia, and Gabe worked the impossible to get me in an affordable car. The receptionists, Vanessa and Faith, were super friendly and helpful. Great experience and hig More

by KEITH.LASALLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elvia Hernandez , Tim Huynh

Print
Jan 30, 2024

Grand Hyundai of Canton responded

KEITH, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

January 09, 2024

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Employee Rating

The service was great the people were extremely helpful I will definitely be coming back More

by SEWELLBRENTON17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elvia Hernandez, Alex Pinkney , Tim Huynh

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Jan 17, 2024

Grand Hyundai of Canton responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

November 27, 2023

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Employee Rating

They are good when I buy the car but when I have a problem on the car after, they are not support well. I recommend buy the car at the another dealer shop More

by Kwan
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Nguyen, Mike Wilcox, Elvia Hernandez

Print
Nov 28, 2023

Grand Hyundai of Canton responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your last visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact me, Tim Huynh on my cell phone at (706) - 503-1068 so I can further assist you.

Nov 28, 2023

Kwan responded

It's been less than two weeks since I bought a new car, and even though I discovered a defect in the car and requested service, I received a response from the dealer saying there was nothing they could do. I liked the color of the car that your dealership had, so I broke my promise with another dealer and paid more for the car than the other dealer's price, but I am very disappointed in the after-sales support. The manager said he would discuss it with a professional technician and contact me, but I haven't heard back yet. I continued to contact the salesperson, but there was no answer to my phone or text message. This makes me think again that even if I have to wait for a vehicle, I should go to a dealer with good reviews and buy it. I will call you at the number you gave me when I have time. My guess is it will be around Saturday or Sunday.

November 15, 2023

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Employee Rating

Sales person is very kind and well explain what I need to know. I found a car waht I exactly want to buy. More

by Kwan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Nguyen, Mike Wilcox, Elvia Hernandez , Tim Huynh

Print
Nov 16, 2023

Grand Hyundai of Canton responded

Kwan, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

October 11, 2023

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Employee Rating

Absolutely nothing was done quickly or without issue from the original purchase to having to resign paperwork days later and they still didn’t have it correct. More

by baj_kdj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam Nguyen, Elvia Hernandez , Rudy Vonderheide

Print

September 29, 2023

Dealership Rating
Employee Rating

Great service! Professional and quickly done. Checked on items I asked them to as well More

by danielle.leigh.tidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Nguyen, Elvia Hernandez , Jacob Weaver

Print
Sep 29, 2023

Grand Hyundai of Canton responded

danielle.leigh.tidwell, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

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