Montrell Moore

I’m not sure how this dealership remains in business due to my recent experience with them. I was buying a used truck for a friend of mine. I live in Baton Rouge he is in Chalmette. We agreed to a price and to my recent experience with them. I was buying a used truck for a friend of mine. I live in Baton Rouge he is in Chalmette. We agreed to a price and was assured I could write a check since I bank with Chase. My friend picked up the check from me Tuesday night and dropped it of at Mossy Wednesday morning. The dealership then called him back and stated they do not take personal checks although we were told the exact opposite. Their porter picked up the check and I called his salesman and asked if my friend could go pick up his truck and was told no, they need to wait until their driver gets back to New Orleans. I then asked if they could deliver the truck to him and was told no. The sales manager Kirk Gundoff said he needed to come in to get a ‘GREAT” sales experience. I buy a lot of vehicles for myself and never was treated this badly. Acting like we were trying to scam them or something. Gundoff even had the nerve to tell me if you don’t want the truck you don’t have to buy it. If I hadn’t already got the cashier’s check, I would have told him where he could shove the truck up. I’ve bought a vehicle from a Mullinax Ford in Apopka Florida and said to me they deliver anywhere in Florida so I met them In Pensacola. I’ve bought several vehicles from Lexus of Mobile and they delivered the vehicles and paperwork to me here in BR. Mossy sales manager/and sales persons are arrogant and act like they are doing you a favor. They went as far as looking up my address as the salesman told me you have a nice house. Don’t waste your time with these FOOLS. More

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Excellent, fast, and friendly service. Montrell Moore and Michael Jourdan were very professional. Thank you! Montrell Moore and Michael Jourdan were very professional. Thank you! More

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Great service from great people! You can’t ask for more. Keep it going you guys! You can’t ask for more. Keep it going you guys! More

by ELROYLEVEQUE Verified Customer Verified Customer

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Everyone at the dealership was extremely friendly and helpful. Great experience through and through. Highly recommended! helpful. Great experience through and through. Highly recommended! More

by kcampo Verified Customer Verified Customer

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OMG CHRIS, MONTREAL, AND KIRK ARE AMAZING! THIS IS THE BEST PLACE TO GET A CAR ! THEY WENT ABOVE EVERY EXPECTATION FOR US! WE WILL DEFINITELY COME BACK TO GET MORE VEHICLES! WE LOVE YOU ALL SO THIS IS THE BEST PLACE TO GET A CAR ! THEY WENT ABOVE EVERY EXPECTATION FOR US! WE WILL DEFINITELY COME BACK TO GET MORE VEHICLES! WE LOVE YOU ALL SO MUCH! THEY ARE #1 IN NEW ORLEANS. MY MOM GOT HER CAR FROM HERE AND NOW MY DAUGHTER! I'M NEXT ! THANK YOU THANK YOU THANK YOU! More

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OMG Chris, Montreal, and Kirk are SUPER AMAZING! THEY WENT ABOVE ANY EXPECTATIONS! MY MOM GOT HER VEHICLE HERE AND NOW MY DAUGHTER! I'M NEXT AND I WILL BE BACK! WE LOVE THEM ! THEY ARE THE BEST! THEY WENT ABOVE ANY EXPECTATIONS! MY MOM GOT HER VEHICLE HERE AND NOW MY DAUGHTER! I'M NEXT AND I WILL BE BACK! WE LOVE THEM ! THEY ARE THE BEST! More

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Great customer service and caring with my needs as a customer. Very knowledge base reality facts customer. Very knowledge base reality facts More

by manuelfherrerajr Verified Customer Verified Customer

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Great service time was some what lengthy impress with over all performance my windshields work perfect my panel for the is doors is dis jonted over all performance my windshields work perfect my panel for the is doors is dis jonted More

by Michaellarkin52 Verified Customer Verified Customer

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by iambs.chills-5f Verified Customer Verified Customer

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Speaking for my experience with the service department in working with Scott and Eddie I was considered them Personable knowledgeable and thorough working with Scott and Eddie I was considered them Personable knowledgeable and thorough More

by cpatin Verified Customer Verified Customer

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