Monty Thacker

I honestly dont know how my evap purge pump was not on warranty my gmc truck has less than 47000 miles and the check engine light came on and this part was not on warranty so I paid out of pocket 120$ the warranty my gmc truck has less than 47000 miles and the check engine light came on and this part was not on warranty so I paid out of pocket 120$ then I told them about a noise underneath the truck that they recommend me take to a muffler shop because it would to costly for me when I asked the mechanics about the noise they replied they couldn't get it to make tje noise again instead of asking me if I could show them how to , soon as I pulled out of the dealership it started making the noise I just think they were not very communicative we me as a paying customer and I still confused how the evap part was not covered under warranty More

Print

Outstanding service and amazing folks to deal with. Definitely would recommend your facility to others. Definitely would recommend your facility to others. More

by JDYKES0 Verified Customer Verified Customer

Print

Haven’t used the service center yet, but the parts department was very helpful when I inquired about a tag holder department was very helpful when I inquired about a tag holder More

by gregorymcpeak Verified Customer Verified Customer

Print

I have dealt with Champion Chevrolet in Kingsport TN for many years. I have always been satisfied with the service I received there. The staff is friendly, service is great and they are so willing to help many years. I have always been satisfied with the service I received there. The staff is friendly, service is great and they are so willing to help in any way possible. I have had service from all departments here. The most recent was from the body shop and Wayne the manager was very helpful, kind, and friendly. The body shop did an excellent job on my repairs. I'm completely satisfied with Champion Chevrolet and would recommend for all your vehicle needs. More

Print

Everyone was welcoming and nice. They did tell me things that had just been replaced prior year and then said someone probably put after parts on and they won’t last. When told them They did tell me things that had just been replaced prior year and then said someone probably put after parts on and they won’t last. When told them they replaced so if after parts they put on. And said wouldn’t last but year for 1,009 bucks! Don’t think so! More

by GIGIWHITEMAN1 Verified Customer Verified Customer

Print

Awesome dealership. Sales and service are outstanding! John is excellent to work with and is straightforward! . Sales and service are outstanding! John is excellent to work with and is straightforward! . More

by DOTSONBR78 Verified Customer Verified Customer

Print

This was an excellent experience from top to bottom. Champion GMC was able to locate a Hummer EV Pickup for me. The turn around time, service, and professionalism absolutely exceeded my expectations. Champion GMC was able to locate a Hummer EV Pickup for me. The turn around time, service, and professionalism absolutely exceeded my expectations. More

by bcbyrd0963 Verified Customer Verified Customer

Print

Very experienced on what they do from every department,very friendly and professional and polite, thank you very much department,very friendly and professional and polite, thank you very much More

by JLASTER59 Verified Customer Verified Customer

Print

Wayne was great did a wonderful job such a pleasure to work with. Thanks so much. work with. Thanks so much. More

by MAMAWGOLF Verified Customer Verified Customer

Print

Please with the purchase process and first service completed in a professional and timely manner. Would recommend to anyone! completed in a professional and timely manner. Would recommend to anyone! More

by Adam Sanders Verified Customer Verified Customer

Print