
Morgan Tassell
Customer Service Specialist
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
45 Reviews
Write a Review45 Reviews of Morgan Tassell
March 24, 2023
Always greeted right away. Waiting room is awesome. Service always fixes any problems right away. Waiting room is awesome. Service always fixes any problems right away. More
Other Employees Tagged: Lauren Armbruster
March 17, 2023
As usual they went over and above when it came to service. From a loaner car ready when we needed it to a bill that came in under the expected quote. We would go no place else for service. service. From a loaner car ready when we needed it to a bill that came in under the expected quote. We would go no place else for service. More
Other Employees Tagged: Victor Heckman, Cassandra Westfall, Andrea Darnell, Lauren Armbruster
February 18, 2023
Morgan was very helpful. My car sounds/rides much better now. The loaner car was a HUGE help too. I was able to get my Outback repaired, and there was no inconvenience to my My car sounds/rides much better now. The loaner car was a HUGE help too. I was able to get my Outback repaired, and there was no inconvenience to my daily schedule More
February 10, 2023
Those that work there are absolutely the best. The place is kept clean and service is well organized. The place is kept clean and service is well organized. More
Other Employees Tagged: Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Randy Kim, Rebecca Shelton, Sadie Hisey
February 07, 2023
courteous, conscientious, up front but not "pushy". Talked with several service advisors at front desk & felt like the people were genuinely concerned with my car's well being (and mine!). Didn't have Talked with several service advisors at front desk & felt like the people were genuinely concerned with my car's well being (and mine!). Didn't have to worry about my hood not being latched after service! (Yes, this happened to me after my last service at another facility.....) Have always appreciated the quality of service I have received at Maple Hill! Kepp it up! More
Other Employees Tagged: Sadie Hisey
February 04, 2023
The garage area was Very clean as was the waiting room, excellent staff, quick and timely. excellent staff, quick and timely. More
Other Employees Tagged: Lauren Armbruster
January 14, 2023
Very focused on customer service a communication. Absolutely no complaints except I must use 15 words. Absolutely no complaints except I must use 15 words. More
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Lauren Armbruster, Randy Kim, CEDRIC RUSSELL, Sam Lasher, Sadie Hisey, ALYSSA MILLERS
January 10, 2023
Morgan was patient and very helpful on the phone. I am displeased with the mechanic service. Among more expensive work, I was told that lightbulbs needed to be replaced, but when I collected the ca I am displeased with the mechanic service. Among more expensive work, I was told that lightbulbs needed to be replaced, but when I collected the car, lights were not working. I am now concerned that more significant internal repairs were not carried out any better than their visible cosmetic repairs. Maple Hill likes to charge a premium price, but the service is not premium. More
January 04, 2023
Excellent service and care for customers. The staff is exceptional and are always welcoming and happy to help. The staff is exceptional and are always welcoming and happy to help. More
Other Employees Tagged: Rick Milbeck, Hannah Seal, Lauren Armbruster, Randy Kim, Rebecca Shelton
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