Morgan Tassell
Morgan Tassell at Maple Hill Auto Group

Morgan Tassell

Customer Service Specialist

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

4.9
45 Reviews
4.9

45 Reviews

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45 Reviews of Morgan Tassell

March 24, 2023

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Employee Rating

Always greeted right away. Waiting room is awesome. Service always fixes any problems right away. More

by wa783146
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Armbruster

Mar 28, 2023

Maple Hill Auto Group responded

Thank you! If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 17, 2023

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Employee Rating

As usual they went over and above when it came to service. From a loaner car ready when we needed it to a bill that came in under the expected quote. We would go no place else for service. More

by INDYPASTOR
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. If there is ever anything else we can do for you, please don't hesitate to reach out. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 18, 2023

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Employee Rating

Morgan was very helpful. My car sounds/rides much better now. The loaner car was a HUGE help too. I was able to get my Outback repaired, and there was no inconvenience to my More

by KEELER2
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2023

Maple Hill Auto Group responded

Thank you! We're happy to hear that Morgan was able to help you so much. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 10, 2023

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Employee Rating

Those that work there are absolutely the best. The place is kept clean and service is well organized. More

by LEONAR9219
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Maple Hill Auto Group responded

Thank you! We're happy to hear your service experience went so well. If there is ever anything else we can do for you, please give us a call. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 07, 2023

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Employee Rating

courteous, conscientious, up front but not "pushy". Talked with several service advisors at front desk & felt like the people were genuinely concerned with my car's well being (and mine!). Didn't have More

by debfetzer4
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Sadie Hisey

Feb 14, 2023

Maple Hill Auto Group responded

Thank you! We're happy to hear that your experience went so well. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 04, 2023

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Employee Rating

The garage area was Very clean as was the waiting room, excellent staff, quick and timely. More

by JENDRES194
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Armbruster

Feb 06, 2023

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 18, 2023

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Employee Rating

Very courteous n responsive. Made me feel like we were their only customer. Very happy with service More

by KOLEMBER
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 14, 2023

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Employee Rating

Very focused on customer service a communication. Absolutely no complaints except I must use 15 words. More

by KKENNEDY01
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 10, 2023

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Employee Rating

Morgan was patient and very helpful on the phone. I am displeased with the mechanic service. Among more expensive work, I was told that lightbulbs needed to be replaced, but when I collected the ca More

by JQ.ROBINSON
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 11, 2023

Maple Hill Auto Group responded

I apologize for the lights on your car. I am going to call you to discuss this issue. Thank you for taking the time to leave a review. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 04, 2023

Dealership Rating
Employee Rating

Excellent service and care for customers. The staff is exceptional and are always welcoming and happy to help. More

by KATNEMETHY
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Maple Hill Auto Group responded

Thank you, so much! We appreciate you taking the time to leave us a review. If there is ever anything else we can do for you, please let us know.

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