Morgan Waguespack | Page 11

Easy to work with. Responded to all my requests. Showed all the vehicles at my request to make the best decision. Responded to all my requests. Showed all the vehicles at my request to make the best decision. More

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I updated this review to reflect the absolute lack of professionalism shown in the month since I have purchased this vehicle. Not only did it have multiple hidden issues suck as water leaking into the pa professionalism shown in the month since I have purchased this vehicle. Not only did it have multiple hidden issues suck as water leaking into the passenger floorboard and overfilled tires to mask tpms sensor failures, we are also being given the runaround on our trade in. The loan for the trade has still not been paid, and when attempting to call and inquire we have been hung up on repeatedly. The one time we were able to speak with someone, they told us it that it was because they had not recieved payment from the financing company. The trade was accepted on the 19th of July, and when we initially called to inquire, they told us that they had not submitted the paperwork, and did not do so until ar least the 4th of August. That doesnt seem like an issue with the bank, but more of an issue with the dealerships lackluster and untimely business practices. As of the 19th of August, exactly one month later, I still have not had the loan on our trade paid off, and will be forced to continue paying on a vehicle in their possession or else my credit is negatively affected. After the initial issues we had, we asked to return the vehicle and regain possession of our trade in, but our salesperson Jewell responded with an absolutely smug attitude "wishing us luck" with our new vehicle because it would not be possible to cancel the purchase, even with them in violation of the contract. Once my wife changed her review to accurately reflect the situation, she contacted us several times begging for her to change her review. More

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All staff members were amazing! Jewel runners is the absolute best! Will be back to buy wife and daughter a car in the next couple weeks! Jewel runners is the absolute best! Will be back to buy wife and daughter a car in the next couple weeks! More

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Amazing staff! ! Will be buying another car from jewell very soon!! She is absolutely wonderful! ! Will be buying another car from jewell very soon!! She is absolutely wonderful! More

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Charles Brady, was the best salesman. He spent time and showed me everything i wanted to see no problem . I love my car and i highly recommend Charles to any one He is the best . He spent time and showed me everything i wanted to see no problem . I love my car and i highly recommend Charles to any one He is the best . More

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Great and quick service today in Pensacola! Jewell was great and we’ll be returning for future purchases. Jewell was great and we’ll be returning for future purchases. More

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Quick and easy go deal with, friendly customer service, attentive and hardworking friendly staff and managers attentive and hardworking friendly staff and managers More

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Gavin was awesome! Bought a toy yoda from him today, he was very helpful! Thank you! Bought a toy yoda from him today, he was very helpful! Thank you! More

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Very great selection, employees, and options for financing. They will work with you and any questions you have. financing. They will work with you and any questions you have. More

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Jewell was absolutely AMAZING! She made me feel so comfortable throughout the whole process. I highly recommend if you're looking for a vehicle to come see her. Couldn't have asked She made me feel so comfortable throughout the whole process. I highly recommend if you're looking for a vehicle to come see her. Couldn't have asked for a better deal! More

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