Mykel Kittle
Mykel Kittle at Matthews Mitsubishi Planet PreOwned

Mykel Kittle

Sales Consultant

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of Mykel Kittle

March 02, 2026

Dealership Rating
Employee Rating

Jack and Mykel in Sales and Jared in Service exemplify Professional and Customer Service skills that will keep me coming back. More

by greddy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Richardson , Jared Galusha

Mar 02, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for taking the time to leave us such a great review! We’re thrilled to hear you had a positive experience with Mykel and Jack. Happy driving!

February 14, 2026

Dealership Rating
Employee Rating

You all were very respectful and knowledgeable… easiest purchase ever . Mykel was very helpful with explaining everything More

by JUANITA_FINCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Judge

Feb 16, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear your experience was a great one with Mykel. Congratulations and welcome to the Matthews Auto family!

January 28, 2026

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Employee Rating

Loved my salesman he was awesome and very helpful with my loan And with everything More

by JTENRIGHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Judge

Jan 30, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re glad everything went smoothly during your visit. Thank you for your business!

January 06, 2026

Dealership Rating
Employee Rating

The professionalism and service provided by Mykel , Sean and the rest of the managment team was outstanding. I would recommend this dealership without hessitation. More

by ahlphehwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Sean Judge

Jan 07, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re glad Mykel and Sean could help you find the perfect vehicle. Thanks again for choosing Matthews Volkswagen! We truly appreciate your kind words.

December 26, 2025

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Employee Rating

Start to finish, we not only found the right vehicle but got in and approved within 24 hrs. Couldn’t be happier More

by saraheslater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Judge

Dec 29, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi Sarah- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 14, 2025

Dealership Rating
Employee Rating

Very good deal, got what we wanted, had a little trouble with the app hook to car but that turned out OK. Best experience I had liaising a a car. More

by BVRBOB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Barnes

Nov 17, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your positive experience with us at Matthews. We are delighted to hear about the smooth transaction and the dedication of our team. We appreciate your trust and look forward to serving you again.

July 04, 2025

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Employee Rating

Salesperson was courteous, patient, and helpful. The dealership went out of its way to help. More

by cappy42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ariel M Almonte

Jul 07, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 01, 2025

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Employee Rating

THINGS I WAS TOLD WERE TAKEN BACK, THEN I WAS CHARGED MORE. ONCE I DID DRIVE AWAY FROM THE DEALERSHIP WITH MY NEW CAR THE CHECK ENGINE LIGHT CAME ON BEFORE I EVEN MADE IT TO MY HOUSE IN BINGHAMTON. THE More

by SUE30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sean Judge

Jul 08, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi Sue- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

Jul 08, 2025

SUE30 responded

Frankly I'm not sure what else you want to hear. It would be easier for someone to call me. And to add to the above complaints, when my car was in the shop, no one would call or text/email to update us what was going on. we had to keep reaching out. We were told it should have been taken care of in a day, and we didn't get the car back until 7/3/25. I received a call from the warranty people, and they said it was billing to the warranty. The car was owned for less than a week. I had to call again to ask why, was told it was standard, asked for manager and he was rude and didn't care about anything. I told him about being charged more and he said that was normal, i told him about the car issue and warranty and such and he pretty much said it is what it is. He claimed to get it to not bill to my warranty but that was it. No one even gave an apology for all the trouble. The worst part is this whole thing started off bad to begin with. Weeks ago, we were told the only car the finance company would give us was the 2015 Pilot, which is not true. After talking it out with Mykal we decided to work with him and we were happy about the Benz, until things started getting shifty. Sue Hollenbeck 607-245-9106

June 24, 2025

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Employee Rating

I had a great experience! Would recommend that people come here. The dealer was very good! More

by cassieharlec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Jack Richardson, Sean Judge , Ariel M Almonte

Jun 25, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi Cassie- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

April 17, 2025

Dealership Rating
Employee Rating

Fine, thoughtful, flexible, and accommodating sales, service, and management staff. I was not an easy customer so I appreciate my experience with Matthews even more. Thank you. More

by sas10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse

Apr 28, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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