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Myles Van Den Boom
91 Reviews
Dealership Experience
5 yrs, 11 mos
Industry Experience
5 yrs, 11 mos
91 Reviews of Myles Van Den Boom
Verified Customer
March 26, 2022
Overall experience was decent. Too much pressure to try to gouge price by pressuring about add on's to financing. Tried to add costs of add-ons that the dealership said that the ca Too much pressure to try to gouge price by pressuring about add on's to financing. Tried to add costs of add-ons that the dealership said that the car "Already had been done to the car." I didn't want the add on's and they still tried to charge me for them. More
by eric.m.peterson45
Other Employees Tagged: Roy Lacey
February 23, 2022
The process was simple. I needed a car. Checked out a few models elsewhere. Came to rapids honda and they had good service and warranties available. Negotiations went well a I needed a car. Checked out a few models elsewhere. Came to rapids honda and they had good service and warranties available. Negotiations went well and they had good things to offer. More
by james.william.9021
Other Employees Tagged: Joel Bringle, Hamdija Mustafic , Maddie Campbell, Roy Lacey
February 17, 2022
Myles handled everything very well. He called several times to let me know the status of the delivery and see if I had any questions after we got the van home. He called several times to let me know the status of the delivery and see if I had any questions after we got the van home. More
by denisewebber33
January 29, 2022
Miles is awesome. Just wanted to test drive a CR-V and a Pilot to see which one was a better fit for me so I could start looking for a new car. Had a great time with Miles and not only did I decide that a P Pilot to see which one was a better fit for me so I could start looking for a new car. Had a great time with Miles and not only did I decide that a Pilot was a better fit, I bought one. Thanks Miles for a great day. More
by coleriggleman
Other Employees Tagged: Roy Lacey
January 27, 2022
I bought a vehicle on 1-22-22. First they tried to finance the vehicle $200 more than listed on their own website. When that was fixed, they tried to include an auto butler car wash/clear coat sealant finance the vehicle $200 more than listed on their own website. When that was fixed, they tried to include an auto butler car wash/clear coat sealant for $1,500 that you have to come back 3x a year for the next 3 years, $800 installed weather tech floor mats, and a receiver hitch for $1,540 that I wanted. They also tried to offer me $250 less than I wanted on my trade in. I said no to everything they tried to sell to me, so my salesman took off the floor mats and receiver hitch, but was able to get the auto butler at their cost for $700. I was told that they needed to leave that on there because they liked their vehicles to stay looking nice. I still told him no and it needs to come off or I’ll walk. “Luckily” he was able to figure out a way to take it off. I don’t know what floor mats they were going to install, must of been gold plated because I found the weather tech floor mats from weather tech for $200. Maybe they were charging $600 for installing them?!? I have gotten quotes for the hitch from $650-$850 for installing it. They also finally came up the $250 for my trade in. They tried to finance the vehicle for an outages amount of interest that they wouldn’t actually tell me the rate, just saying they took an average. But they were able to find a bank to finance at 2.99% which cut the first payment they showed me in half. I recently received my payment information and my interest rate jumped to 3.49%. My salesman told me they are a newer dealership and trying to build their clientele, well all this isn’t a very good way to do that…. Besides being there for over 3 hours, I think we could of shaved an hour off of that with all the going back and forth. Just remember it’s ok to tell them NO! More
by b.putzke
Other Employees Tagged: Katie Young
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