NICK MANCUSO | Page 15

Rusty Wallace KIA of alcoa is the best! !!The staff are always knowledgeable and friendly !!The staff are always knowledgeable and friendly More

by nmancuso89 Verified Customer Verified Customer

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Impossible to get a phone call in to schedule an appointment or to an ask a technical question. I have 2 EVs and they don't know many answers anyway about those. Further, it takes weeks to get an appointment or to an ask a technical question. I have 2 EVs and they don't know many answers anyway about those. Further, it takes weeks to get an appointment , even if you manage to get through on the phone. Sometimes this is ok, but often, it means you cannot drive your car for weeks, even thought the fix is quick and simple. More

by jecampbell Verified Customer Verified Customer

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Kind. Courteous. Prompt. Accommodating. Snack and drinks were welcomed. Explanations of repairs were clear. Very well done by the staff. Courteous. Prompt. Accommodating. Snack and drinks were welcomed. Explanations of repairs were clear. Very well done by the staff. More

by sixbouchers Verified Customer Verified Customer

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Every experience I've had here has been a 5 star experience. Makes me want to only ever have a Kia!! experience. Makes me want to only ever have a Kia!! More

by TIFFGRIFF0493 Verified Customer Verified Customer

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The staff is always extremely helpful when taking my vehicle in for service. The waiting area is also clean and nice. vehicle in for service. The waiting area is also clean and nice. More

by KEVWAF1 Verified Customer Verified Customer

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I always have a great experience at Kia . Everyone is friendly and very knowledgeable. I would recommend their services Everyone is friendly and very knowledgeable. I would recommend their services More

by IDOLSFRIENDS Verified Customer Verified Customer

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Service dept always do a great job and get it done right. nick m does a outstanding job nick m does a outstanding job More

by lethasean22809 Verified Customer Verified Customer

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This us the best dealership. They take great care of us. I will buy a new car again from them. There service is excellent. Their salesmen are always friendly and helpful. They take great care of us. I will buy a new car again from them. There service is excellent. Their salesmen are always friendly and helpful. More

by TARWATERLINDA7 Verified Customer Verified Customer

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Every time I go to this dealership and get my oil changed, their customer service is really exceptional. They always give me a time-frame of when the car will be ready, and it is. changed, their customer service is really exceptional. They always give me a time-frame of when the car will be ready, and it is. More

by Timelessmaiden1 Verified Customer Verified Customer

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The service department is unorganized, phone calls aren't returned in a timely manner. I had to call twice this last visit to check the update of my vehicle. returned in a timely manner. I had to call twice this last visit to check the update of my vehicle. More

by No one Verified Customer Verified Customer

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