Nancy Coburn
Nancy Coburn at Porsche Rocklin

Nancy Coburn | Page 3

Dealer Customer Experience Manager

Porsche Rocklin

4525 Granite Dr
Rocklin, CA 95677

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4.9
30 Reviews

Dealership Experience

28 yrs, 5 mos

4.9

30 Reviews

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30 Reviews of Nancy Coburn

July 12, 2023

Dealership Rating
Employee Rating

Nancy was incredibly knowledgeable and helpful with the buildout of my Targa...everyone I've worked with have been helpful and have shared in the excitement that acquiring a Porsche brings! More

by MICHAELTEICHMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Cristian

Jul 20, 2023

Porsche Rocklin responded

It's wonderful to hear that Nancy was so helpful throughout the buildout of your Targa. Congratulations on your new Porsche and please do not hesitate to reach out to us if there is anything we can lend a hand with in the future.

July 08, 2023

Dealership Rating
Employee Rating

Great sales team, and services department. Also terrific customer care and follow-up after services repairs. Clean facilities. More

by James Diggs
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le

Jul 12, 2023

Porsche Rocklin responded

Thanks for leaving us a positive review, James. Our team is always happy to help you out and we hope to serve you again.

July 02, 2023

Dealership Rating
Employee Rating

Louie DeBelle Is the main reason l take both of my Porsches to Rocklin Porsche. I feel like he is always looking out for me. More

by STKDIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Louie DeBelle

Jul 20, 2023

Porsche Rocklin responded

We appreciate you letting us know that Louie is one of the main reasons your trust our team with your Porsche vehicles. He is truly and all-star on our Rocklin staff and we will make sure that he sees your review.

July 01, 2023

Dealership Rating
Employee Rating

Great communication from the service desk. Car was finished on time. Will continue to have my vehicle service by the team at Porsche Rocklin More

by MSAMOULIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Barsotti, Dylan Bell, Kyle Cristian

Jul 07, 2023

Porsche Rocklin responded

Thank you for your continued trust and support. We look forward to your next service visit.

June 29, 2023

Dealership Rating
Employee Rating

Exceptional customer service! Nancy was always so spot on with email responses and keeping me updated with the process of doing a custom order . Zack was extremely helpful wit More

by CAROLELEE88
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: AJ Vidlund , Zachary Sattler, David Gwin

Jul 07, 2023

Porsche Rocklin responded

This is what we love to hear. It's great to know that Nancy kept you updated with her email responses and Zack helped you with configuration. We will make sure to pass your thanks along to them both. If any questions come up as you become accustomed to your new vehicle, please do not hesitate to contact us.

June 28, 2023

Dealership Rating
Employee Rating

Louie DeBell is an awesome service advisor. Always going above and beyond the service experience before, during, and after the service. An awesome asset to PORSCHE and to Niello Porsche. More

by johnmendoza001
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Gui Sabate , Louie DeBell

Jul 07, 2023

Porsche Rocklin responded

John, We are truly lucky to have Louie on our team here in Rocklin, so it's great to hear that he always goes above and beyond for you. We will make sure to share you review with him and look forward to your next visit.

June 24, 2023

Dealership Rating
Employee Rating

Great dealership, and Louie especially is awesome. Everyone in the service department is friendly and helpful. More

by MUFFLERTECH01
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Gui Sabate , Jerry Barsotti, Kyle Cristian, Mark Meyer, Larry Reuter

Jun 28, 2023

Porsche Rocklin responded

We will make sure to share your kind words with Louie and the rest of our service team. Thank you for your support.

June 23, 2023

Dealership Rating
Employee Rating

It’s been a pleasure working with this people, they answer all my questions totally happy with the outcome! More

by YOOFAN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Vidlund, Gui Sabate, Diaeddine Sedigh , Jerry Barsotti, Kyle Cristian, Mark Meyer, James Reemts, Larry Reuter, Lorraine Thornton

Jun 28, 2023

Porsche Rocklin responded

Thank you for your kind words. Our team will be here for you whenever you need us next.

May 31, 2023

Dealership Rating
Employee Rating

Nancy Coburn was outstanding on maintaining communication on this long car purchase process. I was treated more like family than just a customer. Kyle was clear, quick, friendly and very good at answer More

by GUYACHESON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Cristian

Jun 08, 2023

Porsche Rocklin responded

Isn't Nancy wonderful? We are truly so lucky to have her on our team here in Rocklin. We're so happy to know you were treated like family and will make sure to share your kind words with both Nancy and Kyle. Please let us know if there are any Porsche sales, service, or parts needs that we can lend a hand with in the future.

May 27, 2023

Dealership Rating
Employee Rating

Great staff, sales and service. Responsive and professional…know their stuff. My third new Porsche purchased there. Nancy a part of all three. More

by ARTMEARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2023

Porsche Rocklin responded

We cannot thank you enough for your continued trust and support, Art. It is always such a pleasure working with you and we're glad to know that our sales and service teams have both provided you with such responsive and professional service. We will make sure to pass your special thanks along to Nancy.

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