Nate Hoffman | Page 11

There is not enough time in a day to write good things about this dealership, and the car buying experience...But I will sum it up: YOU ALWAYS EXCEED MY EXPECTATIONS (this was my second purchase). Your cu about this dealership, and the car buying experience...But I will sum it up: YOU ALWAYS EXCEED MY EXPECTATIONS (this was my second purchase). Your customer service is second to none. The staff were friendly and knowledgeable (I worked with Jamie K), timely process from start to finish, with a continous update of everything along the way, and last but not least, the straight forwardness of the car-buying process. Jamie was spectacular-he explained everything I should expect and know, and above all, he was interested in my car needs and not just the chance for him sell me a vehicle. Thank you for your phenomenon service Jamie. I love my truck!! Ps. Nate also did a good job convincing me to come check your rates at the dealership. Thank you both! More

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Jonathan was very friendly, professional and accommodating during the entire process. I really enjoyed the low pressure buying experience from a trustworthy and reputable dealership. accommodating during the entire process. I really enjoyed the low pressure buying experience from a trustworthy and reputable dealership. More

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3RD TIME BUYING FROM THOMAS CUMBERLAND AND AS ALWAYS A GREAT BUYING EXPERIENCE. THANK YOU TO EVERYONE! I HAVE NEVER HAD A BAD EXPERIENCE, SO HELPFUL AND GREAT CARS! GREAT BUYING EXPERIENCE. THANK YOU TO EVERYONE! I HAVE NEVER HAD A BAD EXPERIENCE, SO HELPFUL AND GREAT CARS! More

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I wish all dealerships would be as honest kind and straightforward as we were treated at this one. We love our car. They were efficient we were in and out the door quickly with a dependable reliable c straightforward as we were treated at this one. We love our car. They were efficient we were in and out the door quickly with a dependable reliable car. We found it online and they did not try the bait and switch scheme on us. We definatly will go back to this dealership. More

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Patrick was great to work with! I don’t think I will ever go anywhere else to purchase a vehicle. Nate was also great with making the connections to Patrick to pursue the purchase of my New 2021 palisade! go anywhere else to purchase a vehicle. Nate was also great with making the connections to Patrick to pursue the purchase of my New 2021 palisade! More

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I spotted a fantastic deal on a used Subaru Forester via the internet. Perfect price, low miles, and a manual transmission, which is all I ever drive! I live in Pittsburgh and couldn't get there to test-dri the internet. Perfect price, low miles, and a manual transmission, which is all I ever drive! I live in Pittsburgh and couldn't get there to test-drive until the weekend, so Nate kept in touch through texts in case the car sold before that. Thankfully, it didn't and when Sat rolled around I was so excited to get there and check it out. The 2-hour drive was absolutely beautiful and the experience at Thomas Subaru was fantastic. My salesman was Bailey and, as we did the paperwork, he thoroughly explained every aspect of the buying process ( it had been 9 years since I bought a car, so I forgot some of it). He knows his stuff!! I am excited about picking up my car this upcoming weekend, and will definitely refer my friends and family to this dealership[ when they mention they are looking to buy a car. More

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Not the typical aggressive approach you often find during car buying experience. Gave me time with the car without hovering over me and once I decided to purchase the transaction was simple and straightforwa car buying experience. Gave me time with the car without hovering over me and once I decided to purchase the transaction was simple and straightforward. Offered to drive the car to PA to save me another trip to the dealership which was a great touch. More

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