Nathan Castillo

THE WORST! DON’T FALL FOR THEIR FAKE REVIEWS. THEY DO NOT CHECK THE CARS THE WAY DEALERSHIPS SHOULD. The manager Nathan stated he would help but our emails and DON’T FALL FOR THEIR FAKE REVIEWS. THEY DO NOT CHECK THE CARS THE WAY DEALERSHIPS SHOULD. The manager Nathan stated he would help but our emails and calls have went unanswered. It’s just poor customer service and I hope people find elsewhere to shop for a car. No one deserves this. Almost $3,000 we’ve paid in repairs within the first month of having the car. More

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Me and my husband had a great experience. Excellent customer service we found what we were looking for! Much thanks to our dealer Nathan! We definitely recommend coming here for a good experi Excellent customer service we found what we were looking for! Much thanks to our dealer Nathan! We definitely recommend coming here for a good experience car shopping. More

by cmore_juana Verified Customer Verified Customer

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Vehicles listed on site were sold and not updated. No prices listed on Vehicles, rear seat belts ripped in multiple places and the sales rep was shocked like they hadn't reviewed it before. There are No prices listed on Vehicles, rear seat belts ripped in multiple places and the sales rep was shocked like they hadn't reviewed it before. There are 2 keys for the vehicle but I was only given 1 and told they would look for the 2nd but it might be at the main office. The day I bought the jeep I tried using the sun roof and it went back and heard a loud pop like something broke and it would not move forward without someone pushing it forward. This took 20 minutes to get the sun roof back in place. When I told the sales manager he said he would speak to the service department and call me back but he never did. Yesterday I went to check on the seat belts and the order had not been sent in yet. I asked David the finance manager about the sun roof and said they didnt know it had the feature and therefore never inspected it and would not warranty or fix it. But offered for me to pay the dealership to fix it which is ludacris to be honest. I was not treated like a customer for return business. If I wanted to buy a used car with the possibility of faulty parts I would have just bought from a personal seller. Also the TPMS sensor is reading faulty after only 3 days of owning the vehicle which im sure I will be told they wont fix. More

by SHADOWLESS20 Verified Customer Verified Customer

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Grateful for them working with us, and through my frustrations. Theyre a great team and ended up getting the vehicle I wanted and they worked very hard all areas! Super thorough and dont rush you thr frustrations. Theyre a great team and ended up getting the vehicle I wanted and they worked very hard all areas! Super thorough and dont rush you through the fine print. Def recommend. Thanks y'all!(: More

by 27medinablanca Verified Customer Verified Customer

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The car was never detailed, but we were told it would be. Was barely clean. Wheels hadn't been touched in weeks and were covered in grime. Oil change was supposed to be completed. Still waiting on an ans Was barely clean. Wheels hadn't been touched in weeks and were covered in grime. Oil change was supposed to be completed. Still waiting on an answer. Purchase package (all the papers that come with buying a car)...never received them. This, even after saying I would swing by and grab them after the fact. Have sent multiple emails regarding the papers and the oil change. Have received crickets in return. More

by sjtnash Verified Customer Verified Customer

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They help me to find the right truck sales person all help me with everything and I got my truck I want it keep up the good work help me with everything and I got my truck I want it keep up the good work More

by sisnerosmerton7 Verified Customer Verified Customer

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I really am happy I seen the cadillac on you website, fixing up things on it taking care of her and her needs... thanks again fixing up things on it taking care of her and her needs... thanks again More

by rubendelarosa946 Verified Customer Verified Customer

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Don't not buy a vehicle from this company. We bought a vehicle at the beginning of November 2025 drove it for 2 days to end up in the shop for repairs. They have now had our vehicle for almost We bought a vehicle at the beginning of November 2025 drove it for 2 days to end up in the shop for repairs. They have now had our vehicle for almost 6 months with the same run around of oh we had to order the parts from Germany. I went in a little over a month ago and asked for my money back they said they can't due to it being a breach of contract even though the contract states the vehicle was in working order with no mechanical issues and if it needed repair it would be done in a timely manner. I then asked for a detailed parts list of all the parts that were ordered and installed in my vehicle, they said they couldn't provide me anything as their systems didnt even have any information on the parts that were apparently installed but bmw could. Talked to Brent he said he talked to the service department and bmw ordered parts last Thursday March 12th 2026. I called bmw this morning and they advised that they haven't put a single part that drivenmotion claims they had bmw replace, the bmw rep then says that they have only diagnosed my vehicle and have been waiting for drivenmotion to approve the parts they have had in stock the entire time since drivenmotion has taken my vehicle to them.. You can't get a manager to call back the whole time finally get in contact with the Colorado branch to be fed some crap. DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY!!! You've been warned More

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Was great to deal with from start to finish! The jeep we bought is great and have not had any issues. Thank you again! The jeep we bought is great and have not had any issues. Thank you again! More

by tstewart1978 Verified Customer Verified Customer

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Smooth deal all the way around! Will recommend to everyone. Went above and beyond! Very satisfied customer Will recommend to everyone. Went above and beyond! Very satisfied customer More

by HARLEY11.0 Verified Customer Verified Customer

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