Very pleased with the service and how nice the people are
in customer service. Love doing business there.
in customer service. Love doing business there.
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by KDBOUHALL
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Craig Barger, Uriel Baza
Dec 02, 2024 -
David Scott Lee Buick GMC responded
Kimberly,
Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy!
Thank you,
Beverly White
Brand Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
wecare@leebuickgmc.com
Main 850-683-8411
Scheduled an appointment 2 weeks in advance for 10 in the
morning, waited 4 hours for an oil change with no explanation. What’s the point in making an appointment if it’s going to take 4 hours for an oil cha
morning, waited 4 hours for an oil change with no explanation. What’s the point in making an appointment if it’s going to take 4 hours for an oil change. Most definitely will not be back.
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by BFEDORAK
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2024 -
David Scott Lee Buick GMC responded
We sincerely apologize for the issues you experienced while you were at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust.
Thank You,
Beverly White
Brand Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
wecare@leebuickgmc.com
Main 850-682-2708
Great experience all the way through!
We will definitely be coming back here for our next vehicle!
We will definitely be coming back here for our next vehicle!
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by BYSTANDER900
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2024 -
David Scott Lee Buick GMC responded
John,
Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy!
Thank you,
Beverly White
Brand Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
wecare@leebuickgmc.com
Main 850-683-6411
Jeremy is great!
Took time to listen to me and understand the issues and had a quick solution.
Took time to listen to me and understand the issues and had a quick solution.
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by SAMANTHA.KARRICK7128
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2024 -
David Scott Lee Buick GMC responded
Samantha,
Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy!
Thank you,
Beverly White
Brand Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
wecare@leebuickgmc.com
Main 850-683-6411
I haven't been here in 6 years but they had many upgrades
to the service department. Service department staff were friendly.
to the service department. Service department staff were friendly.
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by Rob B.
Verified Customer
Verified Customer
Service Price Transparency
Jan 08, 2025 -
David Scott Lee Buick GMC responded
Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy!
Thank you,
Beverly White
Brand Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
wecare@leebuickgmc.com
Main 850-683-8411
Best dealership in the area, hands down.
Excellent communication and great people from sales to service. Highly recommend.
Excellent communication and great people from sales to service. Highly recommend.
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by bobkorn.gs
Verified Customer
Verified Customer
Other Employees Tagged:
Richard Martinez
, Jose Cruz, Aaron Smucker, Steve Snell, Jenna
Easy pick up and drop off!
Service was great! This is a wonderful service and I really enjoy this. Thank you again!
Service was great! This is a wonderful service and I really enjoy this. Thank you again!
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by REEDERCORTNEY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Scott Lee
, Ryan Michaud, Jennifer Smith
Feb 20, 2024 -
David Scott Lee Buick GMC responded
Cortney,
Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy!
Thank you,
Beverly White
Social Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
beverly@leebuickgmc.com
Main 850-683-8411
Fantastic dealership!
Super helpful staff, and met my needs and wants completely. Will 10/10 recommend everyone to come here for a great deal and fantastic service.
Super helpful staff, and met my needs and wants completely. Will 10/10 recommend everyone to come here for a great deal and fantastic service.
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by ashtonp99
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joey Franqui
Feb 12, 2024 -
David Scott Lee Buick GMC responded
Ashton,
Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy!
Thank you,
Beverly White
Social Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
beverly@leebuickgmc.com
Main 850-683-8411
Nathan and his team of guys also go above and beyond to
provide excellent service. Thank you
provide excellent service. Thank you
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by GULFCOASTGASREPAIR
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2024 -
David Scott Lee Buick GMC responded
Justin,
Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Thank you for letting us know that your experience with our Service Department is always excellent! We value you as our customer and for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy!
Thank you,
Beverly White
Social Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
beverly@leebuickgmc.com
Main 850-683-8411
Mistakes happen.
What separates a great company from an average or bad company is how it handles the situation when a mistake happens.
Recently, while my truck wa
What separates a great company from an average or bad company is how it handles the situation when a mistake happens.
Recently, while my truck was being serviced, it was damaged. Not carelessly, just an unfortunate chain of events, an accident.
I was promptly informed about the incident, and the dealership took responsibility without double talk or fence-walking. They owned it and wanted to make it right.
'The two Managers I dealt with kept their word, treated me with respect, and we worked towards a resolution.
"Things" happen, and I appreciate how the two managers handled a negative situation.
I would not hesitate to use the Service department or buy a car from this dealer. As a side note, I must mention that this dealership is owned by a long-time local family, not an out-of-town conglomerate, which is likely one of the reasons they have the proper attitude when it comes to treating people right when things don't go as planned.
More
by GENE.WRIGHT
Service Price Transparency
Jan 09, 2024 -
David Scott Lee Buick GMC responded
Eugene,
We sincerely apologize for the issues you experienced during your service visit. Thank you for allowing us to correct our mistakes, and please know we’ll always work hard to make you happy. We truly appreciate you for being part of the David Scott Lee Buick GMC family. Your feedback will be shared with our entire team, and we look forward to serving your future vehicle needs.
Thank you,
Beverly White
Social Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
beverly@leebuickgmc.com
Main 850-683-8411
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