Neil Stone

I’ve dealt with multiple dealerships over the years, and HANDS DOWN, Galpin Ford takes the crown! And it all comes down to one person: NEIL STONE. He made my car-buying experience so refreshingly different HANDS DOWN, Galpin Ford takes the crown! And it all comes down to one person: NEIL STONE. He made my car-buying experience so refreshingly different that I honestly don’t see myself buying a car from anyone else moving forward! I’m an anxious buyer, and I need to make sure every detail is right before making a big purchase. From the very beginning, Neil was incredibly patient, thorough, and honest. He took the time to understand exactly what I was looking for and knew how to help me find what I needed. He was also incredibly responsive to all my questions and concerns, which made the entire process so much less stressful. One thing I really appreciated was that I didn’t want to spend hours sitting in a dealership, and Neil respected my time. He had everything organized and made sure I was in and out of his office in just 30 minutes! No pressure, no unnecessary upselling, and absolutely none of the sales tactics I’ve come to expect from other dealerships. Neil genuinely made me feel comfortable, informed, and confident in my decision. That kind of customer service is rare, and it made all the difference. If you’re looking to buy a car, Neil Stone is YOUR GUY! I recommend him wholeheartedly and couldn’t be happier that he helped me find my dream car. Thank you, Neil, for making what could have been a stressful experience such a positive one. You’ve definitely earned a loyal customer for life! More

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I have been doing business with Galpin for 18 years, have gotten about 8-9 cars from there and I have been working with Neil Stone for a few years now, with one purchase and 2 leases. Neil is the kind of bus gotten about 8-9 cars from there and I have been working with Neil Stone for a few years now, with one purchase and 2 leases. Neil is the kind of busy guy that makes you feel like you're the only client, yet his calendar is booked solid. Never rushes you, always gets you exactly what you need. I don't even negotiate or argue. Customer service is top shelf, even when you're not buying or leasing a car! More

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Buying a car is never easy, in fact, it can very easily be a nightmare. Matthew and his back-up team delivered a brand new Ford Explorer to me over the weekend. The Explorer was absolutely wonderful a be a nightmare. Matthew and his back-up team delivered a brand new Ford Explorer to me over the weekend. The Explorer was absolutely wonderful and beyond on my expectations. More importantly, Matthew worked with me over the multi hour process of delivering a vehicle, and made it as pleasant add personable as possible under the circumstances. This guy is amazing and he will put a smile on your face no matter what demeanor you have while at the dealership. We will be longtime repeat customers from Matthew and Galpin Ford . We have already purchased seven vehicles over the many decades, and I’ve never been unhappy with Galpin. SH Tehachapi, California More

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This dealership has always been helpful. We are family at Galpin. Everyone is always very welcoming and does their job with understanding and kindness. We are family at Galpin. Everyone is always very welcoming and does their job with understanding and kindness. More

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Everyone was friendly and willing to help. I recommended this dealership to a friend and she purchased a Bronco as well. She also had a pleasant experience I recommended this dealership to a friend and she purchased a Bronco as well. She also had a pleasant experience More

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Response was quick and accurate. Direct and straight forward deal - no shenanigans or deceptive tactics. forward deal - no shenanigans or deceptive tactics. More

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Carl was/is awesome! He got me in my new car in less than a week with an awesome deal, he's courteous, friendly, knows what he's doing and a cool guy. Thanks to Neil Stone for doing his part as well..Thank y a week with an awesome deal, he's courteous, friendly, knows what he's doing and a cool guy. Thanks to Neil Stone for doing his part as well..Thank you so much Carl...you're definitely a great sales man and person...see you soon..I hope! More

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