Nelson Contreras
Nelson Contreras at Easterns Automotive Group of Frederick

Nelson Contreras

Customer Advisor & Product Specialist

Easterns Automotive Group of Frederick

100 Baughmans Ln
Frederick, MD 21702

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4.6
34 Reviews
4.6

34 Reviews

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34 Reviews of Nelson Contreras

September 21, 2025

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Employee Rating

No me dieron la información correcta, me dijeron que tenía 45 días para pagar la primera cuota del mes y resulta que ya tengo que pagar en estos días. Le llamo al del Dealer y no me responde, me dieron More

by Wvaldez1994
Sales Price Transparency
Recommend Dealer
No
Sep 22, 2025

Easterns Automotive Group of Frederick responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (571) 464-7375

September 04, 2025

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Nelson help me through the whole process helping me find the perfect car for me explaining the features and benefits would recommend More

by Steven2153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Easterns Automotive Group of Frederick responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

August 27, 2025

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Employee Rating

Very helpful and understanding. Worked hard to get us into a vehicle we desperately need More

by clrussell23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Easterns Automotive Group of Frederick responded

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

August 26, 2025

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One of the best experience I have had in a long time with any dealership this is the best place ever and Nelson Contreras was the best he help me out so much on my car I will definitely come back again and p More

by Nelson20guzman21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Easterns Automotive Group of Frederick responded

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

August 23, 2025

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Friendly customer service. I was greeted on the lot. We discussed what i was.looking for and our sales person Nelson Contreras helped us work through various options and we fou More

by chuckrman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Easterns Automotive Group of Frederick responded

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

May 31, 2025

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Employee Rating

Nelson was great help me get everything easily done! He was able guid me to the perfect car if you need a car buy it from Nelson More

by princeTed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2025

Easterns Automotive Group of Frederick responded

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

April 05, 2025

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Employee Rating

Nelson was very knowledgeable about the cars that the dealership offers which accelerated the process of helping me find the perfect car. He was very efficient with getting the paperwork done in order to More

by Stephenstonewell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Easterns Automotive Group of Frederick responded

We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!

Apr 30, 2025

Stephenstonewell responded

Hello, I never worked with Jennifer. I worked with Nelson Contreras. Thank you.

Apr 30, 2025

Stephenstonewell responded

Hello, I never worked with Jennifer. I worked with Nelson Contreras. Thank you.

March 16, 2025

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Employee Rating

He was very helpfull. Knew exactly what u wanted and guided ne to the peefect car More

by Eliaby88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Easterns Automotive Group of Frederick responded

We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!

January 29, 2025

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Employee Rating

Working with Nelson was a great! He truly payed attention to my needs and wants when it comes to a vehicle! If you’re planning on buying a vehicle check Nelson out 10/10 More

by Aliosoriosil7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 28, 2025

Dealership Rating
Employee Rating

Nelson was a great person to work with he was very honest and help me find the perfect vehicle for me and my family More

by Nelnel2530
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
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