Nelson Rodriguez

I visited Ocean Mazda while exploring options for a new vehicle, and my experience with Nelson was disappointing. I had spoken with him during a prior visit, but when I returned this second time, I came wi vehicle, and my experience with Nelson was disappointing. I had spoken with him during a prior visit, but when I returned this second time, I came with the intention of purchasing a car, just not with the intention of doing business with him. I was already in conversation with another sales associate who was assisting me when Nelson approached under the pretense of saying hello and ultimately redirected the transaction to himself. In doing so, he effectively took the opportunity away from his colleague who had initially been helping me. As someone who also works in a commission based sales environment, I understand the pressures that come with earning a living this way. However, this type of conduct undermines both team integrity and professional ethics. It is disheartening to see business taken from a colleague through internal maneuvering rather than earned through service and trust. Being in sales myself, I could not help but put myself in the other associate’s shoes. I have had colleagues in the past who worked alongside me on deals, only to remove my rightful portion of the commission from the contract. That defeated feeling of losing a hard earned opportunity is something I would not wish on anyone, and it is exactly what came to mind witnessing this situation unfold. I walked away for that reason, and bought my Mazda from a more trusted person I met networking instead. More

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Very good dealer excellent installations ,nice persons good sellers it’s alike my home thanks good sellers it’s alike my home thanks More

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We had a fantastic service and experience at Ocean Mazda. This CX-9 is our 4th car in a row with Ocean Mazda thanks to Nelson. He has given us great service and support always!!!! This CX-9 is our 4th car in a row with Ocean Mazda thanks to Nelson. He has given us great service and support always!!!! More

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Buena persona, atenta, te ayudará en lo que haga falta, lo recomiendo para quien quien quiera comprar un auto. Peleara por buscarte el mejor precio. lo recomiendo para quien quien quiera comprar un auto. Peleara por buscarte el mejor precio. More

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Excelente dealer , atención cordial amabilidad y buena comunicación , ya son varias compras que mi familia realiza en este dealer, lo recomendamos y agradecemos sus servicios comunicación , ya son varias compras que mi familia realiza en este dealer, lo recomendamos y agradecemos sus servicios More

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Angel todo Profesional Excelente Excelente Excelente y 25 veces excelente Excelente Excelente Excelente y 25 veces excelente Excelente Excelente Excelente y 25 veces excelen Excelente Excelente Excelente y 25 veces excelente Excelente Excelente Excelente y 25 veces excelente Excelente Excelente Excelente y 25 veces excelenteExcelente Excelente Excelente y 25 veces excelente More

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TO BUY A NEW CAR!!!! THINKING Ocean Mazda Nice - Very friendly - 0 stress - 100% time to help us - Excelente atención de todos !!! Son super eficientes y muy buena organización en todo !!! St Nice - Very friendly - 0 stress - 100% time to help us - Excelente atención de todos !!! Son super eficientes y muy buena organización en todo !!! Staff is very knowledgeable - Friendly and attentive More

by Keith Rueda / Nelson Pereira Verified Customer Verified Customer

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Great Salesman and Dealer Outstanding service from our salesman Nelson Rodriguez and the Finance person, Tony Garcia. I also love the facilities, the beautiful car and their at Outstanding service from our salesman Nelson Rodriguez and the Finance person, Tony Garcia. I also love the facilities, the beautiful car and their attention to detail. Thank you for a great car buying experience. More

by MATTYRWALL Verified Customer Verified Customer

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mazda cx 30 the service was great and attentive, from the moment we arrived Nelson was helpful and straight to the point on what i wanted. a a the service was great and attentive, from the moment we arrived Nelson was helpful and straight to the point on what i wanted. a a More

by DANIELC718 Verified Customer Verified Customer

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Excellent treatment Very happy with the salesman and personnel of this dealership. Our new car Mazda CX-5 2020 is great and they have done a lot of improvements to this Very happy with the salesman and personnel of this dealership. Our new car Mazda CX-5 2020 is great and they have done a lot of improvements to this model now. More

by OSCAR15S Verified Customer Verified Customer

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