Nicholas Malena | Page 21

I did not work with Diana Cruz Larin. My salesperson was David Barber - Five stars! My salesperson was David Barber - Five stars! More

by JANMARIEGABRIEL Verified Customer Verified Customer

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I had a great experience at Mariano Rivera Honda. Tom Panebianco was my salesmen and made the entire process very easy. Nick Malena the sales manager made sure they beat any deal I brought to him fro Tom Panebianco was my salesmen and made the entire process very easy. Nick Malena the sales manager made sure they beat any deal I brought to him from near bye competitors. I’m excited to use their beautiful service center and free car wash in the near future. More

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It was a pleasure purchasing a vehicle, the whole process was easily and smooth. Thank You was easily and smooth. Thank You More

by nyjets53 Verified Customer Verified Customer

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8 months ago I bought Honda Civic sports from this dealership. That time their Financing person Nicholas Malena done all paper work and I make sure that time that I have extended warranty and tires an dealership. That time their Financing person Nicholas Malena done all paper work and I make sure that time that I have extended warranty and tires and rims also covered and Nicholas Malena told me many times it covered. And 5 days ago ( May 12,2023 3.30pm) I went to dealership and ask them for copy of my contract and my warranty papers. Then Nicholas Malena and one other guy there be like No you don’t have tires and rim covered and you wave it off. I was shocked how they ripping people. I told them you never even ask me for option to keep it or wave it off. I asked him many times and he told me it covered when I bought my car. Finally Nicholas Malena said I will look at your contract and call you Monday. And Now its been 5 days. Today is Friday and no one reach me out. That’s how they treat their customers and their policy is just to rip people off. I would never recommend anyone to do business with them. Last time a week ago I went there and this guy gave me my warranty paper that doesn’t say anything on it which things are covered and which are not and there is no website mentioned where I can go and see the details. I only had one option to confirm this from Nick and he admitted that. Now when the time comes they refuse the warranty. They only had one car key when I bought the car and they said in my warranty Its covered and they owed my second car key. Then their manager Ray confirmed that and processed my second car key. After 2 months they gave me my second car key which is proof of their bad customer service and my extended warranty which cover bumper to bumper including tires and rims. I would 100% leave the review on Honda website and talk with the people upfront. More

by noumankhan3369 Verified Customer Verified Customer

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Frank was was a pleasure to do business with. He was very professional and kind. Great staff everyone was very helpful. He was very professional and kind. Great staff everyone was very helpful. More

by jportes2010 Verified Customer Verified Customer

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I had a great experience at Rivera Honda! Very quick and easy process. I love the car Very quick and easy process. I love the car More

by nicolek92018 Verified Customer Verified Customer

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Nice atmosphere, friendly staff, knowledgeable resources. Inventory for new and used vehicles. Closely located to home Inventory for new and used vehicles. Closely located to home More

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Everyone at the dealership from the front desk to the finance person were excellent. I never got that oily car salesman feeling from anyone I spoke to. Dave and Nick are the best, I already recommended M finance person were excellent. I never got that oily car salesman feeling from anyone I spoke to. Dave and Nick are the best, I already recommended Mariano Honda to everyone in my community. 😎👍👍❤️ More

by tmc1154 Verified Customer Verified Customer

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First time buying a suv from Honda it was a great experience. There were very nice and helpful experience. There were very nice and helpful More

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Great Team! !!! I have to say the experience from everyone I’ve encountered was phenomenal. Clear and concise communication. I left the lot in confidence about my !!! I have to say the experience from everyone I’ve encountered was phenomenal. Clear and concise communication. I left the lot in confidence about my purchase. Go team MR Honda More

by jazmin25 Verified Customer Verified Customer

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