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Nicholas Sirois
Nicholas Sirois at Gervais Volkswagen

Nicholas Sirois | Page 2

Service Manager

Gervais Volkswagen

6-B Industrial Ave E
Lowell , MA 01851

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4.7
18 Reviews
4.7

18 Reviews

Write a Review

18 Reviews of Nicholas Sirois

January 21, 2026

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Employee Rating

Very professional. Excellent service and very fast!!!! I am a very happy customer! Very accommodating More

by lisashick
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sirois

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Jan 21, 2026

Gervais Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Liliana Arboleda liliana@drivegervais.com

January 20, 2026

Dealership Rating
Employee Rating

I am upset. I paid cash for my new car which included a loan payoff of my old car. I was told it goes through immediately this was Jan 12. As of today my vw loan More

by nsimard
Recommend Dealer
No

Other Employees Tagged: Nicholas Sirois

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Jan 24, 2026

Gervais Volkswagen responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Liliana Arboleda liliana@drivegervais.com

Jan 24, 2026

Gervais Volkswagen responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Liliana Arboleda liliana@drivegervais.com

December 31, 2025

Dealership Rating
Employee Rating

It's a Great Place to buy your next car. They're so helpful and nice More

by cporter633
Service Communication
Recommend Dealer
Yes
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Dec 31, 2025

Gervais Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gervais Volkswagen! Liliana Arboleda liliana@drivegervais.com

December 26, 2025

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Employee Rating

Recently purchased a vehicle(less than a month). The day after purchase we realized there is a significant, dangerous issue with the vehicle. Now we are being told that we have to pay to find out More

by usmarine1814
Recommend Dealer
No

Other Employees Tagged: Savian Olivero

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Jan 07, 2026

Gervais Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Liliana Arboleda liliana@drivegervais.com

Jan 07, 2026

Gervais Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Liliana Arboleda liliana@drivegervais.com

December 26, 2025

Dealership Rating
Employee Rating

Great staff, willing to work with you regarding best price to make the sale for you, from salesperson to finance person plus service department. They took care of me in satisfying any questions I had. V More

by j.reinoldjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott, John Silva , Marcos Narbonne

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Dec 26, 2025

Gervais Volkswagen responded

Thanks for sharing about your experience with Gervais Volkswagen. We appreciate your business and hope to see you again soon! Liliana Arboleda liliana@drivegervais.com

December 01, 2025

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Employee Rating

Nick was very professional and took thr time to explain everything to me. Overall very satisfied with my service More

by afitz474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liliana Arboleda, Marcos Narbonne

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Dec 01, 2025

Gervais Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gervais Volkswagen. Liliana Arboleda liliana@drivegervais.com

November 30, 2025

Dealership Rating
Employee Rating

I always have a great experience with Gervais. Everyone is helpful and professional to work with More

by Cabbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott, Theo Asaridis , Liliana Arboleda, Marcos Narbonne

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Nov 30, 2025

Gervais Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Liliana Arboleda liliana@drivegervais.com

November 26, 2025

Dealership Rating
Employee Rating

Dealership was quick and attentive, and customer service is always great. They keep you in the loop every step of the way. More

by Glalcia
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sirois

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Nov 27, 2025

Gervais Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Liliana Arboleda liliana@drivegervais.com

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